Hybrid Sales Operations Executive, 2 Positions (1 FTC, 1 Perm)

at SmartestEnergy

• Job title: Sales Operations Executive, 2 Positions (1 FTC, 1 Perm)
• Job type: Full Time
• Experience level: Mid level, Senior
• Salary: £27,500 per year
• Degree requirement: No Education Requirement
• Location requirements: Hybrid, Worthing, United Kingdom

About the role

• Sales Operations Executive central to supporting brokers and internal teams for SmartestEnergy. Building relationships and enhancing processes for operational efficiency in the Worthing office.

Responsibilities

• Act as a central point of support for brokers and internal teams.
• Ensure queries are handled efficiently and accurately while building strong working relationships.
• Develop a solid understanding of core processes, documentation requirements, and the end-to-end commercial journey.
• Provide first-line support and enhance knowledge of products, tariffs, and contract validation.
• Support pre-live processes, manage inbound enquiries, and collaborate with sales channels to resolve operational challenges.
• Identify recurring issues and contribute to process improvements.

Requirements

• Strong communication skills, both written and verbal.
• Ability to work well under pressure and manage multiple priorities.
• Proactive mindset with a willingness to learn and develop.
• Good attention to detail and problem-solving ability.

Benefits

• Flexible Working: Embrace the freedom to work from anywhere in the world for up to 30 days a year.
• Commitment to Diversity and Inclusion: We celebrate our diverse culture and value individuals irrespective of background, disability, religion, gender identity, sexuality, or ethnicity.