Business Unit Risk Advisor managing business continuity and disaster recovery program requirements at Truist. Collaborating with leadership to mitigate risk and ensuring compliance in a financial context.
About the role
- Map, model and review end-to-end IT processes using Bizagi or similar BPMN tools.
- Facilitate workshops and interviews with stakeholders to gather and validate processes.
- Manage the IT value chain, ensuring visibility of steps, inputs, outputs and process performance indicators.
- Conduct process maturity assessments and propose improvements and automations in collaboration with technology and business areas.
- Define and monitor indicators (KPIs) to measure efficiency, compliance and process evolution.
- Maintain the process repository up to date, ensuring version control, adherence to standards and traceability.
- Support the promotion of a continuous improvement and process-oriented culture within IT.
Requirements
- Bachelor’s degree in Administration, Engineering, Information Systems or related fields.
- Solid experience in mapping and modeling IT processes (BPMN).
- Knowledge of modeling tools such as Bizagi or equivalents.
- Functional understanding of the Technology area and IT processes.
- Experience with ITIL, COBIT or other IT governance frameworks.
- Analytical ability to identify bottlenecks and propose practical, sustainable solutions.
- Excellent communication and facilitation skills with multidisciplinary teams.
- Certifications in BPM, ITIL, COBIT or Lean Six Sigma will be considered a plus.
Benefits
- Tuition scholarships up to 100% for employees, eligible dependents and extended family members (parents and siblings), allowing up to three scholarships simultaneously;
- Health insurance with full subsidy for the employee and partial coverage for their family, with the employee responsible for co-payment;
- Optional dental insurance to support oral health;
- Meal allowance or food voucher with an option to choose based on your needs;
- Wellhub or Totalpass for flexible gym options;
- Wellz, a platform focused on employees' mental and emotional health offering various types of support, including access to online individual therapy;
- Well‑being and benefits club with a dedicated program and exclusive perks;
- Flexible dress code to promote our diversity;
- Life insurance;
- Partnership with SESC;
- Corporate University available on our exclusive portal, Educare;
- Growth opportunities — currently more than 60% of positions are filled through internal selection.
Job title
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Business Unit Risk Advisor managing risks and controls within Technology Business Unit at Truist. Executing risk program requirements and advising leadership on risk management strategies.
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