Complaints Analyst investigating and responding to customer complaints for Coinbase. Collaborating with legal teams and optimizing internal processes for a growing crypto platform.
About the role
- Senior Interface Analyst role focusing on system interface operations and data analysis in Medicaid. Collaborating with teams to support ongoing data research and technical requirements.
Responsibilities
- Collaborate with business teams, partners, and vendors to gather and validate interface requirements
- Design interface solutions in coordination with Functional BAs and Partners
- Define interface specifications and record layouts for development team
- Review detailed specifications for web services
- Modify existing layouts in coordination with business users and interface partners
- Collaborate with partners on integration testing and validate new or existing interfaces
- Coordinate interface deployment with vendors and partners
- Research and analyze application interface and data issues
- Perform data analysis on Inbound and Outbound file transfers
- Support data extraction and exchange with external source systems
- Test and approve data conversion for all new projects
- Support maintenance and enhancements of existing interfaces
- Assist in resolving issues by working as a liaison between the business users, interface partners and development staff
- Coordinate with Interface/Business partners and production support teams to resolve interface emergency issues
- Coordinate with the various infrastructure teams for approvals and changes to networks, gateways, security etc. for all interface related changes as well as production emergencies
- Support the technical requirements of the MMIS hosting and software environments
Requirements
- 8+ years IT experience with strong interface and data analysis experience
- Technical knowledge of IT infrastructure and hosting environments standards
- Strong understanding of interface design and data structures
- Strong Knowledge of SOAP Web Services, XML and data exchange
- Experience in file exchange mechanisms and protocols like sftp is required
- Prior experience developing requirement documents and technical specifications is required
- Experience with SQL is required
- Experience with web service validations and testing tools like SoapUI or similar and defining requirements and testing specifications is required
- Understanding of encryption and familiarity with a Unix/Linux environment
- Strong health insurance business knowledge with focus on interface designs, data structures and transaction types
- Proficient in business analysis to support all stages of SDLC
- Excellent communication and documentation skills
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Tech skills
Location requirements
Claims Coding Analyst handling claims editing and provider disputes at Healthfirst. Ensuring policy compliance with CMS and other coding guidelines while leading continuous improvement initiatives.
Cyber Assurance Analyst responsible for DISA STIG compliance evaluations and security control validations. Collaborating with technical teams and maintaining cybersecurity standards at Kwajalein Atoll.
Junior ESG Analyst supporting research and analysis on ESG factors for sustainability - focused organizations. Collaborating on data analysis and stakeholder engagement to drive positive impact in solar industry.
Consumer Analyst supporting KeyBank’s Language Access Program ensuring equitable access to banking for clients with diverse language backgrounds. Manage translation workflows and enhance language resources across the enterprise.
Cyber Defense Analyst managing security incidents within Eversource's Security Operations Center. Overseeing compliance, incident response, and audits for information security across systems.
Senior Project Controls Analyst analyzing project data and guiding Power BI Analysts at Eversource. Responsible for monitoring project performance in the capital program across multiple departments.
Claims Verification Analyst role at Manulife ensuring integrity in health and dental claims processes. Involves auditing submissions and addressing fraud risks with stakeholders.
eDiscovery Analyst providing technical support to litigation teams at FBT Gibbons. Facilitating data management, compliance with legal requirements, and collaboration with project managers and technicians.
Lead Business Strategy Analyst at USAA collaborating with business leaders to enhance member service experiences. Utilizing analytics and strategic foresight to improve member satisfaction and value.