Hybrid Senior Installation Administration Professional

Posted 4 weeks ago

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About the role

  • establishes and manages relationships with internal and external clients
  • Coordinates end to end process from the point of sale to members loaded in system, ID cards issued, claims opened for processing and certifications issued
  • creates accurate and timely reporting of implementation data, status, and metrics
  • serves as the control point for all requirements gathering and dissemination of information to functional areas
  • leads post-implementation stabilization process, if applicable
  • begins to influence department’s strategy
  • makes decisions on moderately complex to complex issues regarding technical approach for project components
  • work is performed without direction

Requirements

  • 3 or more years of experience with Medicare and/or health insurance knowledge
  • Previous client or project management experience
  • Client Management/Client Facing Experience
  • Ability to effectively communicate with leadership and peers, inside and outside the organization, both verbal and written
  • Strong Presentation Skills
  • Strong organizational skills, with the ability to handle multiple priorities simultaneously
  • Proficiency in Microsoft Office Programs including Word, PowerPoint, Excel, Outlook and Teams
  • Ability to utilize analytical thinking and determine root cause(s) and recommended solution(s) as well as identify trends for preventative action
  • Strong consultative and collaborative skills working with a variety of teams and internal/external partners
  • Previous relationship management experience
  • Project or process management experience
  • Ability to prioritize work accordingly

Benefits

  • medical, dental and vision benefits
  • 401(k) retirement savings plan
  • time off (including paid time off, company and personal holidays, volunteer time off, paid parental and caregiver leave)
  • short-term and long-term disability
  • life insurance

Job title

Senior Installation Administration Professional

Job type

Experience level

Senior

Salary

$71,100 - $97,800 per year

Degree requirement

Bachelor's Degree

Location requirements

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