establishes and manages relationships with internal and external clients
Coordinates end to end process from the point of sale to members loaded in system, ID cards issued, claims opened for processing and certifications issued
creates accurate and timely reporting of implementation data, status, and metrics
serves as the control point for all requirements gathering and dissemination of information to functional areas
leads post-implementation stabilization process, if applicable
begins to influence department’s strategy
makes decisions on moderately complex to complex issues regarding technical approach for project components
work is performed without direction
Requirements
3 or more years of experience with Medicare and/or health insurance knowledge
Previous client or project management experience
Client Management/Client Facing Experience
Ability to effectively communicate with leadership and peers, inside and outside the organization, both verbal and written
Strong Presentation Skills
Strong organizational skills, with the ability to handle multiple priorities simultaneously
Proficiency in Microsoft Office Programs including Word, PowerPoint, Excel, Outlook and Teams
Ability to utilize analytical thinking and determine root cause(s) and recommended solution(s) as well as identify trends for preventative action
Strong consultative and collaborative skills working with a variety of teams and internal/external partners
Previous relationship management experience
Project or process management experience
Ability to prioritize work accordingly
Benefits
medical, dental and vision benefits
401(k) retirement savings plan
time off (including paid time off, company and personal holidays, volunteer time off, paid parental and caregiver leave)
Sales Administrator responsible for supporting the Business Development team at Bureau Veritas. Tasks include client quotations, invoicing, and general administration in a global organization.
Motor Wreck Administrator responsible for settling uneconomical motor claims at Santam. Ensuring proper documentation and communication in the claims process.
Senior Administrator ensuring smooth and efficient processes that support critical projects in defence, aerospace, and engineering. Leading communications and administrative support with a focus on continuous improvement.
Junior Analyst in Personnel Administration focusing on HR functions like hiring and payroll at BIP Brasil. Collaborating in SST, payroll entries, and audits for effective HR processes.
Sales Support Administration role providing support to Sales teams and performing branch administration duties. Join Nutrien Ag Solutions in making a difference for Australian farmers.
Administrator role at Specsavers ensuring effective clinic scheduling and administration tasks. Friendly point of contact for customers with opportunities for training and development.
Logistics Administrator guiding customers through transportation processes and managing goods distribution for Daikin Greece. Involves warehouse administration and supplier communication in a hybrid work environment.
Lease Administration Specialist responsible for license and lease administration within Salesforce.com at CoreSite. Collaborating with various departments and ensuring accurate contract processing.
Logistics Administration Coordinator focusing on shipping and receiving logistics processes. Collaborating with multiple departments to ensure timely delivery of products within a global company.
Sales Administrator providing administrative support to the team at Design Offices in Berlin. Responsible for customer management, CRM updates, and contract processing.