IT Operations Engineer solving tech issues and supporting desktop technology across various locations. Ensuring productivity through troubleshooting and IT project management.
About the role
- Senior FTZ Operations Specialist overseeing FTZ operations and compliance with U.S. Customs regulations. Leading audits, process improvements, and establishing Foreign Distribution centers.
Responsibilities
- Ensure full adherence to FTZ requirements and internal controls
- Own and optimize FTZ operational workflows, including inbound/outbound transactions, inventory transfers, and bonded storage procedures
- Conduct and lead FTZ audits, coordinate with customs brokers and regulatory agencies, and implement corrective actions as needed
- Analyze data and trends to identify process gaps, propose improvements, and track key performance indicators
- Represent FTZ operations in cross-functional initiatives with Logistics, Trade Compliance, Operations, and Finance teams
- Support training and development of FTZ team members; provide guidance on compliance best practices and system usage
- Lead or support the implementation of new tools or systems that enhance FTZ visibility, reporting, and operational efficiency
- Escalate high-impact issues to leadership and contribute to strategic decision-making to mitigate risk and ensure continuity
- Establish Foreign Distribution centers as well as centrally located foreign warehouses
Requirements
- Bachelor’s degree in Supply Chain, International Business, or related field
- 6+ years of experience in FTZ operations, customs compliance, or international trade
- Expert knowledge of FTZ regulations, U.S. Customs laws (19 CFR), and CBP requirements
- Demonstrated success participating in audits, preparing corrective action plans, and process improvement initiatives
- Strong leadership presence with proven ability to influence cross-functional teams and mentor others
- Advanced skills in ERP and inventory systems (e.g., SAP, Oracle), with a data-driven approach to problem-solving
- Excellent communication skills, both verbal and written, including experience engaging with regulatory bodies
Benefits
- A home allowance to elevate your home workspace
- Discretionary bonus program
- Future financial security with a 401(k) program with company match
- Paid time off covering vacations, personal time off and sick days, capped off by an exciting year-end holiday shutdown
- Embraced flexibility with our alternative work schedule (9/80) to navigate your workweeks with every other Friday off
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