Provide on-site and remote support for customer installations and bring-up of embedded systems
Assist customers in developing and debugging embedded software using embedded C/C++ toolchains
Guide integration of custom IP and drivers with Linux or bare-metal applications
Support customers with the build and installation of libraries and tools, including custom ones, needed for verifying the correct functionality of the system
Help configure and deploy embedded Linux systems and kernel modules
Design scalable and verifiable systems
Work with both user-level software and FPGA hardware systems
Support pre-sales technical engagements by delivering software-focused demonstrations, proof-of-concepts, and evaluations
Create technical documentation, training materials, and tailored application notes to accelerate customer success
Work closely with R&D and product teams to report field issues, share customer feedback, and shape future software support
Collaborate with our commercial teams to drive adoption and expansion of Riverlane’s software solutions for QEC
Requirements
Strong track record of bring-up and delivery of embedded software systems on commercial CPUs/FPGA/ASICs
Excellent communication skills and attention to detail
Deep experience in C++ or C, and in scripting languages, like Python
Proven capability to test, debug and improve complex systems, both in the field and remotely
Ability to convert product requirements into technical specifications to document and share your work
Desire and ability to partner closely with customers to support and guide them through the installation
Willingness and ability to travel within the US and North America (around 20%)
Excellent communication skills, with the ability to convey technical concepts to both engineers and non-technical stakeholders
Ability to work both independently, and collaboratively as part of a team
A curious nature and a passion for learning and continuous improvement
Benefits
A comprehensive benefits package, including annual bonus scheme, private medical insurance, life insurance, a contributory retirement fund (and much more)
Equity so that our team can share in the long-term success of Riverlane
Generous annual leave (plus federal holidays) and enhanced family leave
A diverse work environment that brings together experts in many fields (including software and hardware development, quantum information theory, physics, maths and many more) and over 20 different nationalities
A learning environment that encourages individual, team and company growth and learning, including training and conference budgets
Job title
Senior Field Application Engineer, Embedded Software
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