Senior Customer Technical Program Manager responsible for Data Center Quality and Sustaining operations at NVIDIA. Engaging with OEMs/ODMs and ensuring high - quality customer experience.
About the role
- Senior Engineering Program Manager leading global SPC initiatives to drive process improvements at Medtronic. Collaborating with cross-functional teams to achieve patient quality and business goals.
Responsibilities
- Lead Global SPC Deployments Program over multiple sites
- Develop and manage program schedules, budgets, and resource allocation, while identifying and mitigating risks and developing and managing back-to-green plans as necessary
- Identify and mitigate risks, program organization and priority, and tracking
- Lead a cross functional team identify and implement process improvements to enhance program efficiency and effectiveness (identify to create work standardization)
- Manage financials and Planisware for SPC program with weekly updates and monthly alignments with leadership
- Lead and develop global stakeholder management and communications – effectively and efficiently communicating project status, priorities, risks, and issues to multiple stakeholders, including cross-functional team members, site leadership, and executive management.
- Engage global plant leadership, lead leadership reviews with continuous improvement and SPC lens
- Identify and manage SPC deployment program critical path and key cross functional handoffs.
- Manage and report on SPC Program Capital & Expense and Savings portfolio for multiple sites
- Manage changing priorities and project hopper Planisware project and program financial maintenance
- Deploy and promote SPC culture to manufacturing sites
- Develop and implement the SPC KPI and tracking system across manufacturing
- Develop alignment for process and SPC improvements with stakeholders for individual lines and processes
- Lead project implementation from assessment through to procedure production release including equipment installation and validation activities
- Lead development of a system-based approach for improving process capability, for sustained site continuous improvement after the project is complete
Requirements
- Bachelor’s Degree and 7+ years of Engineering and Program Management experience OR advanced degree and 5+ years of experience
- Strong Project Management Skills: Experience leading and managing large projects in operations/ manufacturing plants
- Excellent Communication and Interpersonal Skills: Ability to communicate effectively with diverse teams and stakeholders, both verbally and in writing.
- Six Sigma/ Lean Sigma certification
- Excellent communication and presentation skills, demonstrated teamwork and a strong internal/external customer focus
- Negotiation and influence management skills
- Experience in identifying risks and implementing risk mitigations into project plans
- Program and Project Management to plan, organize and deliver results with key stakeholders and teams
- Leadership and Teamwork Skills: Ability to lead, motivate, and inspire teams to achieve common goals.
- Technical Background: A strong understanding of engineering principles and methodologies, preferably with experience in the relevant engineering domain.
- Problem-Solving and Analytical Skills: Ability to dig into details, identify and resolve complex technical and project-related issues
- Risk Management: Ability to identify, assess, and mitigate potential risks throughout the project lifecycle
- Medical device / regulated / FDA environment
- Developed and implemented culture change
- Excellent organizational skills
Benefits
- Health, Dental and vision insurance
- Health Savings Account
- Healthcare Flexible Spending Account
- Life insurance
- Long-term disability leave
- Dependent daycare spending account
- Tuition assistance/reimbursement
- Simple Steps (global well-being program)
- Incentive plans
- 401(k) plan plus employer contribution and match
- Short-term disability
- Paid time off
- Paid holidays
- Employee Stock Purchase Plan
- Employee Assistance Program
- Non-qualified Retirement Plan Supplement (subject to IRS earning minimums)
- Capital Accumulation Plan (available to Vice Presidents and above, or subject to IRS earning minimums)
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