Account Representative supporting daily operations and improvements within U - Haul's Accounts Payable department. Handling customer inquiries, invoicing, and credit evaluations in a corporate environment.
About the role
- Senior Account Manager at Merkle overseeing client relationships and marketing strategies within a hybrid work environment. Supporting client campaigns and maintaining exceptional service with a focus on operational efficiency.
Responsibilities
- Support or act as the primary contact for daily delivery team and client
- Build relationships with important client partners and other teams to ensure campaign schedules and processes are clear and followed
- Run internal and external client meetings
- Observe and identity areas to improve existing processes
- Bring guidance and operational efficiencies to the delivery team
- View of bigger picture and disseminating information to the appropriate parties for execution
- Find and address potential delivery risks
- Remain extremely focused on detail while managing multiple email campaigns simultaneously.
Requirements
- Bachelor's Degree required
- 6+ years related agency experience, specifically within digital marketing or marketing operations
- Must have experience with Salesforce Marketing Cloud
- Experience with client-facing responsibilities and with giving client presentations
- Knowledge of contracts and managing a SOW, along with scope creation and management
- Use business experience / knowledge to identify new business and marketing opportunities
- Experience leading teams
Benefits
- Medical, vision, and dental insurance
- Life insurance
- Short-term and long-term disability insurance
- 401k
- Flexible paid time off
- At least 15 paid holidays per year
- Paid sick and safe leave
- Paid parental leave
Job title
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Location requirements
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