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HealthfirstDirector, Performance Improvement
Director of Performance Improvement responsible for PI initiatives and team leadership at Healthfirst. Collaborating with operations to enhance business processes and productivity measures.
About the role
- Provide technology expertise and deliver and deploy global data platform solutions for ERP (Oracle) and HCM (Workday) systems, including boundary systems.
- Develop and maintain strong relationships with G&A Teams, ERP and HCM business owners, and other IT functions.
- Manage relationships with customers horizontally and vertically through the customer organization.
- Make Data the key strategic enabler for all global business teams in Finance, HCM, and Procurement, including touchpoints with Supply Chain and Manufacturing.
- Provide G&A Business, Reporting, Data & Analytics, ERP (Oracle), and HCM (Workday) expertise and meet regularly with business owners.
- Assist customers in developing business vision and strategy, including ERP and HCM transformation initiatives, with a focus on a unified Global Reporting and Data Strategy. This includes Data Quality, Master Data Management, Predictive Analytics, and migrating from legacy systems to the cloud.
- Establish data architecture principles and frameworks for build versus buy decisions, entitlement, and data lineage, ensuring alignment with business and IT strategy.
- Develop and implement G&A Data and Reporting delivery and support services, including oversight of Project Management activities for Oracle and Workday implementations.
- Interact with internal IT functions to maintain operational excellence across Oracle and Workday platforms.
- Create alignment with corporate technology changes through communication and collaboration, especially for Oracle and Workday upgrades or migrations.
- Provide input to long range strategic plan, IT Roadmap and project portfolio, including Oracle and Workday initiatives.
- Ensure that developed roadmap and portfolio of projects meet customer needs and budget.
- Develop IT business cases, charters and roadmaps for assigned areas, including Oracle and Workday.
- In coordination with Portfolio Manager, confirm resources and timelines and coordinate with Technical Architects and other Delivery teams.
Requirements
- Minimum or equivalent of a BA/BS degree is required; MBA or advanced degree preferred.
- 10+ years of Business Relationship Management (BRM) & relevant IT experience, and minimum 3 years in G&A IT with Pharmaceutical, Biotechnology, or Medical Device companies.
- 8+ years of G&A Data Management (MDM), Data Integration, Data Lakes, Business Intelligence platforms, and experience with ERP (Oracle) and HCM (Workday) technologies.
- Oracle Fusion Analytics, including FDI, Oracle AI Datalake, and Workday Prism, is a plus.
- Advanced understanding of the pharmaceutical business, general business processes, and the systems environment in place to support those processes, including Oracle and Workday.
- Strong expertise in data management practices, including data governance, data quality frameworks, and data lineage tracking to ensure transparency and compliance.
- Familiarity with AI-driven analytics, machine learning models, and automation tools to enhance data insights and operational efficiency.
- Experience supporting, and leading commercial data, analytics, ERP (Oracle), and HCM (Workday) organizations is a plus.
Benefits
- health and wellness programs (including medical, dental, vision, life, and disability insurance)
- fitness centers
- 401(k) company match
- family support benefits
- equity awards
- annual bonuses
- paid time off
- paid leaves (e.g., military and parental leave) for eligible employees at all levels
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