Head of IT & DevSecOps at JamLoop, managing internal technology and security improvements. Leading strategy and implementation of cloud infrastructure for efficiency and reliability.
About the role
- Configure and maintain CI/CD pipelines and support tools as a Sr. DevOps Engineer II. Collaborate on deployments, ensuring uptime and performance metrics meet expectations.
Responsibilities
- Work with customers to design and implement customized installations of the C3 AI Platform that meet unique access and security requirements.
- Maximize system uptime and availability, ensuring functional and performance SLAs.
- Establish end-to-end monitoring and alerting on all critical aspects.
- Solve complex problems for critical services and build automation to prevent problem recurrence.
- Initiate and lead scripting and automation to streamline system updates and upgrades.
- Set up critical infrastructure, tools, and framework to streamline the deployment cycle.
- Work cross-functionally with Services and Engineering teams.
Requirements
- Production experience with Generative AI
- Bachelor’s degree in a Science, Technology, Engineering or Mathematics (STEM), or comparable area of study.
- Demonstrated experience in deploying, managing, and operating scalable and fault-tolerant Kubernetes-based infrastructure in AWS, GCP, and other public clouds.
- Experience with Infrastructure-as-Code configuration such as Terraform and Helm.
- Experience in Bash or Python; to automate and monitor systems.
- Excellent problem-solving, critical thinking, and communication skills.
- Experience supporting as a DevOps or sys admin for commercial SaaS solutions. Customer facing experience is a plus.
- Active Top Secret/SCI Clearance with CI Poly
Benefits
- Health, dental, and vision insurance
- 401(k) retirement plan with company match
- Paid time off (PTO) and holidays
- Parental Leave and dependent care
- Flexible work arrangements
- Professional development opportunities
- Employee assistance and wellness programs
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