About the role

  • Analyze customer requests and requirements to develop unique and competitive solutions.
  • Gather market intelligence to guide product development and suggest ideas before customers need them.
  • Collaborate with internal groups such as Sales Teams and Engineering organizations to develop strategies and solutions to address customer needs.
  • Responsible and accountable to coordinate offer development by working with the engineering teams to determine labor and material costs and activity durations.
  • Work with sales team to support the finalization and issuance of offer letters.
  • Participate in technical and commercial meetings with customers.
  • Develop presentations and present to customers and other partners.
  • Report on specific product opportunities, including prioritization and driving to closure.
  • Support input to resource and financial plans.
  • Facilitate customer emergent issues and review of lessons learned.
  • Attend industry conferences to develop customer relationships.

Requirements

  • 4+ years of experience
  • Bachelor's Degree in Electrical/Computer Engineering or equivalent
  • Familiarization with the following tools: Microsoft Project, Power Point, Visio, SharePoint administration, Microsoft Dynamics 365 & Power BI

Benefits

  • Comprehensive Medical benefits which could include medical, dental, vision, prescription coverage and Health Savings Account (HSA) with employer contributions options
  • Wellness Programs designed to support employees in maintaining their health and well-being including Employee Assistance Program providing support for our employees and their household members
  • 401(k) with Company Match Contributions to support employees' retirement
  • Paid Vacations and Company Holidays
  • Opportunities for Flexible Work Arrangements to promote work-life balance
  • Educational Reimbursement and Comprehensive Career Programs to help employees grow in their careers
  • Global Recognition and Service Programs to celebrate employee accomplishments and service
  • Employee Referral Program

Job title

Senior Customer Solutions Engineer

Job type

Experience level

Senior

Salary

$85,200 - $106,500 per year

Degree requirement

Bachelor's Degree

Location requirements

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