About the role

Senior Consultant leading comprehensive multichannel strategy projects for government clients. Collaborating closely with stakeholders to enhance engagement and awareness of initiatives.

Responsibilities

Serve as a team lead for a complex and comprehensive multichannel strategy project in the state of Virginia, including complete management of project scope, timeline, and requirements.
Provide expertise as a trusted adviser to clients and closely collaborate with internal team members and contractors.
Lead discovery and planning functions, including stakeholder and audience interviews, content audits and assessments, and overall current state analysis, using data and experience to discover insights, then translate those insights into actionable plans, including personas, customer journeys, messaging frameworks, and more.
Develop and execute comprehensive multichannel communication strategies.
Responsible for all elements of planning, content development, reporting and optimization.
Translate executive goals, needs and conversations to actionable recommendations, guidance and solutions for customer and team.
Act as a primary client feedback conduit to the Granicus Experience Group team and maintain proactive approaches to executing client initiatives, anticipating client needs, and keenly guiding decisions based on data and best practices.

8+ years of consulting or digital strategy, preferably in a digital/social media company serving government or at a government agency.
Must be located in or around Richmond, VA to be onsite with the customer daily.
Strong written, verbal, and presentation skills, workshop facilitation skills, and cross-functional leadership skills in a heavy client-facing capacity.
Proven experience digesting data and deriving insights that lead to actionable recommendations, then applying intuition and experience to complement data.
Understand and use digital tools, technologies, and trends, then leverage those for client success, including research and discovery efforts.
Strategic thinker with the ability to exercise independence, autonomy, and sound judgment in making account recommendations and decisions.
Ability to be flexible in a changing work environment and to work well under pressure.
Consistently manage, perform, and scope against simultaneous projects in a fast-paced environment.
Experience and/or enthusiasm for working with government.
Passionate about public service, citizen engagement, and all things digital.
Experience with health and human services or social care programs preferred.

Flexible Time Off – Take the time you need to rest, recharge, and live your life.
Company-Wide Wellbeing Days – Paid days off to unplug and focus on your mental health.
Work From Home Reimbursement – Support a productive home office environment.
Multiple Health Plan Options – Including a 100% employer-paid plan.
Employer HSA Contributions – When enrolled in a High-Deductible Health Plan.
Fitness Reimbursement Program – Stay active, your way.
On-Demand Mental Health Support – Access to Headspace and other wellness tools.
Paid Parental Leave – For both birthing and non-birthing parents.
Traditional & Roth 401(k) – With a generous company match.
Life & AD&D Insurance – 100% employer-paid coverage for peace of mind.
Online Learning Platforms – Fuel your professional development.
Competitive Salary & Bonuses – Your contributions are valued and rewarded.