Internal Communications Manager responsible for strategic internal communications at The Works. Fostering colleague engagement and connection across diverse teams in the organization.
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Onsite Communications Officer, Special Constable Unit
Posted 4 hours ago
About the role
- Communications Officer managing safety, regulatory training for Transit Special Constable Unit. Answering calls for service and coordinating with emergency services.
Responsibilities
- Answering calls for service from the public, Transit, 911, resources and emergency services relating to safety, security, and law enforcement issues.
- Facilitate the response of internal/external resources.
- Initiate contact with City emergency services such as Fire, Police, and Paramedics.
- Dispatch and provide support to responding units through situational awareness, coordination, and communication.
- Monitor unit equipment including telephones, emergency phones, alarm systems and radios, and perform digital searches and investigation assistance using CCTV cameras.
- Recommend improvements to Transit Facilities or stations to minimize safety risks.
- Testify at court, as necessary, to give evidence regarding incidents that may occur while on duty.
- Ensure the back-up control centre is operational for emergency transition changeover as required.
Requirements
- Completion of 2 year community college public safety-related diploma or certificate (Police/Fire/Paramedic/Communications)
- Minimum 2 years of experience in a transit, emergency services, or a call-centre environment, using computer, communication and CCVR technology.
- Current Standard First Aid, CPR and/or AED certificates.
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