Provide business consulting, strategic, and tactful planning to successfully implement designated Microsoft D365 Business Central products in small to mid-market-sized businesses, resulting in a high level of client satisfaction
Perform consulting services for Business Central projects in the areas of documentation, configuration, testing, and issue tracking
Work with clients and provide exceptional customer service and support on implementation
Develop and maintain relationships with clients, interact with the client project team regarding task status, and represent the company via formal and informal client contact
Configure, customize, and test systems based on the customer requirements
Develop and assist academy-led training with content and expertise
Learn and utilize Armanino implementation standards and tools/documents
Write and maintain programming and project documentation based on provided specifications
Support end-user and system administrator training in remote formats
Understand and use configuration/programming and documentation best practices
Continuously improve knowledge through research and self-study
Identify and make recommendations to improve processes, methodologies, and best practices
Willingness to take part in company training and obtain certifications as necessary
Requirements
Bachelor’s degree in business, information systems, or equivalent work experience
Minimum 2 years of ERP implementation experience in Business Central (BC)
Experience working in a progressive consulting or professional services firm
Excellent organizational skills, detail-oriented and aligned with firm and client goals
Client-facing experience, problem solver with a positive attitude
Experience with multiple add-ons, or ISVs
Willingness to work in a hybrid model, with up to 50% of time spent in-office or at client sites
Willingness to take part in company training and obtain certifications as necessary
Preferred: Experience in Solver
Preferred: Experience with clients in industries such as manufacturing, or distribution
Benefits
Medical, dental, vision
Generous PTO plan and paid sick time
Flexible work arrangements
401K with Profit Sharing
Wellness program
Generous parental leave
11 paid holidays
Eligible employees at certain levels can participate in a discretionary long-term financial incentive plan, subject to plan participation rules
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