Hybrid Learning & Development Consultant

Posted 1 hour ago

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About the role

  • Learning and Development Consultant delivering targeted learning solutions in Consumer Banking and Lending. Partnering with business leaders to assess skill gaps and measure outcomes.

Responsibilities

  • Support learners in applying adult‑learning concepts and new skills and gather feedback to measure outcomes and drive continuous improvement.
  • Provide consulting, coaching, and learning delivery to individual contributors and managers across technical, functional, product, and competency‑based skills.
  • Diagnose capability needs, recommend aligned learning solutions, and explain how development programs connect to broader business impact.
  • Manage individual‑contributor–level consulting, facilitation, and project execution, ensuring timelines, coordination, documentation, and communication are maintained.
  • Review and analyze operational assignments requiring research, evaluation, and independent judgment to guide medium‑risk deliverables and identify process improvement opportunities.
  • Partner with instructional design teams to develop curricula, courses, and materials informed by needs assessments, learner feedback, business priorities, and stakeholder input.
  • Collaborate with colleagues, HR partners, business leaders, and internal/external stakeholders to communicate needs and manage expectations.

Requirements

  • 2+ years of Learning and Development Consulting experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education.
  • Demonstrated expertise across the full learning lifecycle, including consulting, analysis, design, development, facilitation, measurement, and continuous improvement.
  • Knowledge of financial services (preferably Consumer Banking and Lending) and experience managing multiple projects through planning, execution, and follow‑up.
  • Strong analytical and critical‑thinking skills with the ability to identify issues, analyze data, and develop innovative solutions.
  • Skilled in delivering recommendations on complex issues, presenting to all leadership levels, and creating persuasive presentations that drive decisions and progress.
  • Clear and effective written and verbal communication skills, including active listening, strong questioning, and the ability to translate complex content into learner‑centered experiences.
  • Proven ability to build credibility, foster trust, maintain strong partnerships, and adapt effectively to shifting business needs or challenges.
  • Strategic thinker committed to long‑term planning and continuous professional development, staying current with trends and advancements in the field.

Benefits

  • Health benefits
  • 401(k) Plan
  • Paid time off
  • Disability benefits
  • Life insurance, critical illness insurance, and accident insurance
  • Parental leave
  • Critical caregiving leave
  • Discounts and savings
  • Commuter benefits
  • Tuition reimbursement
  • Scholarships for dependent children
  • Adoption reimbursement

Job title

Learning & Development Consultant

Job type

Experience level

JuniorMid level

Salary

$68,000 - $114,000 per year

Degree requirement

Bachelor's Degree

Location requirements

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