Provide quality investigation and analysis to adjust claims of medium complexity/severity, including litigated files, to proper resolution.
Promote organizational success through development of relationships with agencies, policyholders and employees.
Collaborate and communicate with agents, policyholders and internal stakeholders on claims of medium complexity/severity and book of business.
Investigate losses, identify coverage, evaluate liability and damages, review and analyze documents and legal pleadings.
Develop plan of action to proactively conclude claims, timely evaluate damages, engage other parties in negotiations and settle claims pursuant to guidelines.
Establish and maintain proper reserves for each claim to accurately reflect the financial exposure.
Determine need for, identify and engage external resources as needed to execute proper resolutions while monitoring and controlling costs.
Collaborate with internal partners to address contractual indemnifications and/or additional insured coverage issues.
Collaborate with counsel to manage litigated claims.
Review and interpret commercial insurance policies and accordingly communicate coverage issues verbally and in writing.
Apply strong GL expertise dealing with general contractors, subcontractors, and risk transfer.
Requirements
Bachelor’s degree or equivalent combination of education and experience.
3 years of experience handling general liability and/or bodily injury claims of medium level of complexity/severity.
AIC or SCLA certification preferred.
Ability to obtain appropriate state licensing as required.
Proficient computer skills including Microsoft Office Suite.
Strong analytical skills and attention to detail.
Excellent verbal and written communication skills.
Demonstrated successful ability to build positive relationships and partnerships within department, across the organization and with external customers.
Ability to travel overnight up to 10%.
Ability to travel daily between locations.
Able to sit hybrid 2 days in an office location.
Benefits
competitive base pay
performance-based incentive pay
comprehensive health and welfare benefits
401(k) savings plan with profit sharing
generous paid time off programs
flexible work arrangements to promote work-life balance
opportunities for professional growth
Job title
Senior Commercial Auto and General Liability Claims Adjuster
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