Coordinador de Procesos Operativos y Automatización en fintech, asegurando calidad de datos y KPIs operativos. Colaborando entre Collections, Tecnología y áreas estratégicas para maximizar la eficiencia operativa.
About the role
- Senior Analyst developing and optimizing strategies to reduce delinquency at Brasilseg. Collaborating across departments to enhance payment recovery processes and ensure data-driven decisions.
Responsibilities
- Develop and implement collections strategies focused on maximizing credit recovery and reducing delinquency.
- Analyze payment behavior data to identify patterns and opportunities to improve collections processes.
- Monitor performance indicators (KPIs) such as recovery rate, average collection time, and cost per contact.
- Conduct tests and statistical analyses to validate hypotheses and refine collections approaches.
- Collaborate with areas such as Technology, Sales, and Customer Service to ensure the effectiveness of strategies.
- Support decision-making with dashboards and management reports using tools such as SQL, Python, Power BI, or similar.
Requirements
- Education: Bachelor's degree in Technology, Finance, Economics, Engineering, or related fields.
- Office package: Advanced Excel and intermediate PowerPoint.
- Knowledge of: SQL, Power BI. Python and VBA are a plus.
- Previous experience in Finance (Treasury, Collections, Accounts Receivable).
Benefits
- Health insurance
- Dental insurance
- Funeral assistance insurance
- Transportation allowance (commuter benefit)
- Meal voucher
- Food voucher
- 13th food allowance (annual additional food benefit)
- Group life insurance
- Private pension plan (supplementary retirement plan)
- Childcare and/or nanny subsidy
- Profit-sharing plan (PLR)
- Gympass
- Day off to celebrate your birthday
- Corporate University with over 500 courses
- Integrated Health Program: mental, social, financial, and physical wellness
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Tech skills
Location requirements
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