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HF SinclairIntern, Cloud Engineer
Intern Cloud Engineer focusing on Azure technologies at HF Sinclair. Assisting with deployments and engaging in cross - functional collaboration for digital initiatives.
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Hybrid Senior Cloud Services Engineer – OpenShift/Kubernetes, AWS/GCP/Azure
Posted last month
About the role
- Provide direct support for critical environments and help ensure the stability of services by performing dedicated support activities, engaging in automation activities, issue remediation, and performing root cause analysis (RCA)
- Rely on production support and dev-ops processes including incident/change/problem management, call triaging, and critical issue resolution procedures
- Collaborate with customers, internal teams, architects, and Site Reliability Engineering teams to troubleshoot complex and challenging issues
- Offer developer-to-developer assistance for cloud-native service development and architecture; work closely with engineers and developers, fixing and improving code and identifying automation opportunities
- Partner closely with development engineering teams and Red Hat’s strategic cloud partners to jointly solve customer Multi-Cloud issues
- Support Red Hat’s customers using the OpenShift Ecosystem running on Hybrid Cloud solutions (Azure, AWS, Google) and on-premise deployments
- Resolve customer issues across components such as Logging (Elasticsearch, FluentD, Kibana), Monitoring, Networking (SDN / OVN kubernetes), Storage, Service Mesh/Istio
- Be a regional/global subject matter expert on OpenShift components and contribute to the global Red Hat knowledge management system
- Participate in intensive onboarding including RHEL and OpenShift certifications and contribute to OpenSource community and product code
Requirements
- Excellent communication skills, ability to analyze and effectively resolve customer's issues
- 4+ years of relevant work experience in Kubernetes/Openshift
- Previous experience configuring and troubleshooting OpenShift or Kubernetes and one of its components such as (Logging, Monitoring, Networking, Storage, Service Mesh)
- Previous professional Linux system administration experience
- Passion for problem-solving and investigation of the customer and technical problems
- Ability to work with conflicting priorities, take initiative, and maintain a customer-centric focus
- Team player attitude, open-minded and collaborative approach
- Ability to read code in one of the following languages (Python / C / C++ / GoLang, Java), interest in deepening the knowledge of GoLang
- Practical experience with developer tools for code management (git, GitHub, GitLab) and bug tracking systems (Bugzilla, Jira etc)
- Thirst for knowledge, ability to further grow and enhance your technical/interpersonal skills
Benefits
- Work flexibly across work environments (in-office, office-flex, fully remote)
- Intensive onboarding including RHEL and OpenShift certifications (RHCE, DO180, DO280, DO380)
- Professional development opportunities and ability to contribute to Open Source and product code
- Opportunities to collaborate on cross-team projects
- Inclusive culture and support for individuals with disabilities (reasonable accommodations)
- Global company presence across 40+ countries
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
No Education Requirement
Tech skills
Location requirements
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