Principal Systems Engineer developing next generation avionics systems for Collins Aerospace. Leading systems development and mentoring engineers while ensuring compliance with engineering processes.
CT
Hybrid Senior Business Systems Analyst, Quote-to-Cash
Posted 2 weeks ago
About the role
- Support implementation, configuration, support, maintenance, and improvement of Quote-to-Cash tools and integrations with Salesforce and other systems
- Consult with stakeholders across departments to gather and analyze requirements and assess business needs
- Turn complex business requirements into robust, intelligent, and scalable solutions
- Collaborate with System Administrators and Developers to deliver scalable, integrated solutions
- Work cross-functionally with Revenue Operations, Sales Operations, Product, Engineering, and Finance on strategic initiatives
- Identify areas for process improvement, optimization, and scalability
- Provide and cultivate a positive support experience to GTM applications end users
- Keep up to date with Salesforce and other system releases and best practices to recommend improvements
- Document system configuration and administrative processes; develop process flows, SOPs, and other documentation
- Perform quality assurance testing and monitor data quality and integrity
- Support user acceptance testing and deployment/release plans
- Manage incoming requests, tickets, and escalations
- Perform other duties as required
Requirements
- Post-secondary education in Computer Science, Information Systems, Business Administration, or relevant discipline
- Experience in a high-growth B2B SaaS company
- 5+ years of Salesforce administration experience
- 3+ years of experience with Quote-to-Cash/CPQ tools (Salesforce CPQ, Zuora, Subskribe etc.)
- Experience administering or supporting Quote-to-Cash systems (CPQ and Billing)
- Proven business and technical acumen to translate business requirements into functional system designs
- Excellent consultative questioning and listening skills
- Meticulous organization, attention to detail, and strong sense of ownership
- Ability to consult and work with stakeholders to gather business requirements and scope
- Excellent written and verbal communication
- Self-motivated, independent, and deadline-oriented
- Demonstrate a keen interest in improving your craft by using AI
- Bonus: Salesforce CPQ Specialist Certification
- Bonus: Salesforce Billing/RLM experience
- Bonus: Other CPQ/Billing platform certifications
- Bonus: Workato certifications
Benefits
- Competitive, equitable salary
- Top-tier health benefits, dental, and vision insurance
- Hybrid work environment (local Clions expected in-office minimum 2 days/week on Anchor Days)
- Flexible time off policy (encouraged 20 days off per year)
- Employee Assistance Program (EAP) benefits for employee and household members, including counseling and online resources
- 401(k) matching and Child Education Savings
- Clioversary recognition program (acknowledgement at 3, 5, 7, and 10 years)
- Accessibility accommodations during the recruitment process
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