Senior Telecom Systems Engineer at BHG Financial optimizing communication platforms and supporting enterprise telecom systems. Collaborating with teams to enhance workflows and deliver seamless telecom solutions.
About the role
- Senior Business Systems Analyst leading IT processes for Wellness Pet Company, optimizing ERP usage and advocating for continuous improvement.
Responsibilities
- Lead and manage a defined set of software packages and business processes.
- Maximize our usage of our IFS ERP by helping map user processes and deploy new capabilities.
- Advocate for continuous improvement and challenge the status quo
- Document requirements and use cases through interviews
- Proactively propose and define process and system improvements
- Ensure documentation (system configurations, user guides, process maps, etc.) are maintained
- Primary IT representative on projects to help deliver improvements and functionality
- Vendor relationship management
- Technology assessment and evaluation
- Closely partner with IT Infrastructure and Cyber Security to ensure all standards are implemented and followed
- Other duties as assigned
Requirements
- Bachelors degree preferred
- 7-10 years of direct experience required
- Experience working with ERP systems required (experience with IFS a plus!)
- Knowledge of one or more core business processes (procure to pay, order to cash, etc.)
- Experience with project management tools, for example Wrike is a plus.
- Ability to grasp process and transactional concepts
- Ability to explain complex concepts to a broad range of audiences
Benefits
- Comprehensive benefits package full of extras to support their health, pets, passions, and Professional Development
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Tech skills
Location requirements
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