Hybrid Senior Business Project Management

at Forterro

• Job title: Senior Business Project Management
• Job type: Full Time
• Experience level: Senior
• Salary: Not specified
• Degree requirement: No Education Requirement
• Tech skills: ERP
• Location requirements: Hybrid, Klagenfurt am Worthersee, Austria

About the role

• Senior Business Project Manager leading ERP software projects and client communication in Austria. Managing project lifecycle and ensuring timely and quality delivery.

Responsibilities

• Project planning and coordination: setting milestones and ensuring timely delivery of software solutions.
• Client communication: regular interaction with clients to understand their requirements, gather feedback and keep them informed about project progress.
• Risk management: identifying potential project risks and developing strategies to mitigate them.
• Quality assurance: ensuring that delivered software solutions meet quality standards and satisfy client requirements.
• 1. Project Management & Control
• Planning, controlling and implementing software projects in the ERP environment
• Ensuring that projects are delivered on time, within budget and at the required quality
• Monitoring the entire project lifecycle from initiation to closure
• 2. Customer & Stakeholder Management
• Communication with clients, partners and internal teams for requirements gathering and implementation
• Close collaboration with various departments such as Development, Support and Sales
• Ensuring high customer satisfaction through proactive account management
• 3. Resource & Risk Management
• Planning and allocation of resources (personnel, budget, time)
• Identification and mitigation of risks to avoid project delays
• Escalation management and resolution of issues that arise during the project
• 4. Process Optimization & Documentation
• Analyzing and optimizing internal processes to increase efficiency
• Ensuring documentation of project results and best practices
• Introducing and applying agile methods such as Scrum or Kanban (where applicable)
• 5. Quality Assurance & Reporting
• Performing quality assurance activities throughout the project lifecycle
• Preparing regular status reports for management
• Presenting project results and identifying opportunities for improvement

Requirements

• 1. Professional Competencies
• ✅ ERP knowledge – experience with ERP systems
• ✅ Project management methodologies – knowledge of traditional (e.g., Waterfall) and agile methods (Scrum, Kanban)
• ✅ IT and software understanding – basic knowledge of software development, databases and interfaces
• ✅ Business administration knowledge – understanding of business processes (e.g., finance, logistics, sales)
• ✅ Change management – ability to strategically support organizational changes
• 2. Methodical Competencies
• 📌 Planning & organization – ability to structure complex projects efficiently
• 📌 Risk management – proactive identification and mitigation of project risks
• 📌 Analytical thinking – ability to identify problems, analyze root causes and find solutions
• 📌 Documentation & reporting – ensuring project traceability
• 3. Social & Communication Competencies
• 🗣 Communication & negotiation skills – clear, audience-appropriate communication with clients, teams and management
• 👥 Team leadership & motivation – ability to lead, motivate and enable teams to work productively together
• 🔄 Conflict management – confident handling of disagreements and differing interests
• 💡 Customer-centric mindset – understanding customer needs and providing solution-oriented advice
• 4. Technical Tools & Software
• 💻 Project management tools – experience with Jira, Trello, Asana or MS Project
• 📑 MS Office & collaboration tools – confident use of Excel, PowerPoint, Teams, Confluence

Benefits

• Not specified