Senior Software Engineer joining Product team to scale platform and deliver cutting edge capabilities for customers. Collaborating with engineers, data scientists, and product managers to innovate and enhance the product.
About the role
- Senior Backend Software Engineer developing a new railway compensation product for AirHelp. Collaborating with the engineering team to build automated solutions for passengers across Europe.
Responsibilities
- Launch MVPs for new European markets: From eligibility checks and claim forms to ticket parsing, browser automation, partner API integrations, and monitoring systems.
- Translate insights into code: Conduct market research on country-specific rail processes and translate your findings directly into production-ready solutions.
- Own the full lifecycle: Research, build, deploy, and maintain backend features end-to-end.
- Move fast & keep it lean: Pair program and review code with the Engineering Lead, shipping quickly and iterating often.
- Lay the foundations for scale: Your technical decisions today will shape how we expand across Europe tomorrow.
- By month 3: Deliver an MVP (Eligibility Checker pipeline) for a new EU market and contribute to the initial backend architecture for EU expansion.
- By month 6: Deliver a fully functional automation pipeline, extending the eligibility checker with claim submission capabilities, improving trip import workflows for partners, and achieving a high eligibility success rate for your EU market.
- By month 12: Evolve the MVP into a robust, scalable system by replacing third-party components with in-house algorithms. Use this foundation to lead the rollout across additional European markets - refining, optimizing, and scaling the automation playbook you helped create.
Requirements
- Experienced backend builder with 4+ years of hands-on development experience, comfortable owning features from concept to production.
- Proficient in our core tech stack, including: PHP (Laravel Framework), MySQL / PostgreSQL, Redis, RESTful APIs, and Node.js (Puppeteer / Playwright).
- Comfortable working with databases, APIs, background jobs, automation/scraping, browser automation, and B2B integrations.
- Startup mindset: Hands-on, iterative, focused on impact over polish.
- Curious about rail & travel tech, excited by the challenge of building automation and data pipelines in a complex, real-world domain.
- Fluent in English; bonus points for fluency in German, French, or Spanish.
Benefits
- Impact from day one: Play a key role in building AirHelp’s new railway compensation product and shaping its European expansion.
- Collaborative environment: Work from Poland (Kraków, Gdańsk, or Warsaw), but you’ll travel regularly to Amsterdam to work closely with the core team.
- Growth potential: Join at the ground floor and grow with us as we scale across Europe.
- Lean, ambitious culture: A small, high-impact team, no corporate bureaucracy, lots of learning.
- Perks: Private healthcare, wellness budget, travel stipend, gym/transport subsidy, free access to AirHelp services, and more.
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