Complaints Analyst investigating and responding to customer complaints for Coinbase. Collaborating with legal teams and optimizing internal processes for a growing crypto platform.
About the role
- Senior Analyst leveraging data to optimize business performance and mentor junior analysts at a fintech innovating homeownership. Engaging across departments to define KPIs and create actionable insights.
Responsibilities
- Partner across product, finance, ops, customer success, and leadership to define KPIs and bring clarity to how we’re performing.
- Build and maintain dashboards in Looker or Domo that are trusted and can be fully utilized.
- Spot where performance can be optimized and help teams act on it.
- Tell the story behind the numbers—clear, simple, actionable.
- Partner with the data warehouse engineering side of the team to help write and tune custom sql queries, new data sets, or data products as needed.
- Mentor junior analysts and help raise the bar for how we approach data as a team.
Requirements
- 3+ years working in analytics or a data-driven role
- SQL skills that go beyond copy/paste—you know how to write it, debug it, and optimize it
- Hands-on experience with modern data stacks (e.g., Snowflake, Redshift, dbt, Looker, Domo, etc.)
- A track record of making a real difference—projects, insights, or ideas that moved the business forward
- Strong communicator who can flex between execs, operators, and product teams
- Business savvy—able to understand the “why” behind the numbers
- Someone who’s curious, loves working with data, and has the confidence to push the business in the right direction
- Prior experience in mortgage or real estate industry is a plus
Benefits
- Medical/dental/vision
- Paid holidays
- Paid time off
- Parental leave
- Life insurance
- Short- and long-term disability
- 401K with company match
- Discount on home mortgage refinances or purchase
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Tech skills
Location requirements
Claims Coding Analyst handling claims editing and provider disputes at Healthfirst. Ensuring policy compliance with CMS and other coding guidelines while leading continuous improvement initiatives.
Cyber Assurance Analyst responsible for DISA STIG compliance evaluations and security control validations. Collaborating with technical teams and maintaining cybersecurity standards at Kwajalein Atoll.
Junior ESG Analyst supporting research and analysis on ESG factors for sustainability - focused organizations. Collaborating on data analysis and stakeholder engagement to drive positive impact in solar industry.
Consumer Analyst supporting KeyBank’s Language Access Program ensuring equitable access to banking for clients with diverse language backgrounds. Manage translation workflows and enhance language resources across the enterprise.
Cyber Defense Analyst managing security incidents within Eversource's Security Operations Center. Overseeing compliance, incident response, and audits for information security across systems.
Senior Project Controls Analyst analyzing project data and guiding Power BI Analysts at Eversource. Responsible for monitoring project performance in the capital program across multiple departments.
Claims Verification Analyst role at Manulife ensuring integrity in health and dental claims processes. Involves auditing submissions and addressing fraud risks with stakeholders.
eDiscovery Analyst providing technical support to litigation teams at FBT Gibbons. Facilitating data management, compliance with legal requirements, and collaboration with project managers and technicians.
Lead Business Strategy Analyst at USAA collaborating with business leaders to enhance member service experiences. Utilizing analytics and strategic foresight to improve member satisfaction and value.