Senior Agency Compliance Officer managing compliance programs and training initiatives in the insurance industry. Overseeing audits, operational support, and ensuring regulatory alignment.
Responsibilities
Develop and manage a company-wide compliance program in accordance with state and federal regulations
Identify, assess, and communicate compliance risks; advise leadership on mitigation strategies
Conduct audits and investigations; recommend and implement corrective actions
Maintain and revise the company’s compliance manual and code of conduct as needed
Design and lead compliance and ethics training for employees, agents, and contractors
Ensure all staff are knowledgeable of applicable laws and internal policies
Manage compliance-related agency functions such as licensing, appointments, audits, commission processing, reporting, and issue resolution
Support agent and client inquiries across multiple communication channels
Collaborate with internal departments and vendors to resolve policy, commission, and system issues
Report to and collaborate with the compliance committee, executive leadership, and board of directors
Track compliance incidents and outcomes; prepare and present routine reports
Ensure contracts and business documents contain appropriate compliance language
Promote a strong culture of compliance, ethics, and transparency
Requirements
3–5 years of insurance carrier or agency experience in a compliance-related role
In-depth knowledge of insurance compliance, regulatory frameworks, and ethical standards
Florida Insurance Licenses Required (active and in good standing)
2-15 License – Health, Life, & Variable Annuities
2-20 License – General Lines
Bachelor’s degree preferred
Proficient in Microsoft Office, IVANS, and agency or policy management systems
Benefits
Remote-first, team-oriented culture
Help shape products that use AI to solve real enterprise pain
Great flexibility, meaningful work, and room to grow
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