Learn and execute the duties and responsibilities of the different functional areas within the rotation
Depending on the candidate’s interest, background and area of study, duties within the rotation could include but are not limited to: IT development within SAP and integrated systems
Create and maintain applications to support SAP systems
System development and support between SAP, CRM, Customer Portal, IVR, and Data Warehouse platforms
Customer Experience activities; call-center, billing, credit & collections, new services
Support in one or more SAP ISU functional areas such as: FICA, Billing, Device Management, EAM and C4C
Collaborate and support functional leaders, decision makers, system owners, and end users to define business, financial, and operational requirements for Enterprise IT projects
Partner with System integrators and SAP to design a robust ERP solution
Requirements
Bachelor’s and/or advanced degree in Business Administration, Information Technology Systems, Computer Science, Finance, or related discipline (or equivalent work experience)
Basic knowledge of networking, PCs, servers, and database systems
Proficiency with process mapping tools (MS Visio, Lucidchart, Google Drawings)
Utility industry experience and knowledge of business processes is a plus
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