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City of TorontoSenior Financial App Systems Analyst
Senior Financial App Systems Analyst managing the transition to SAP S4 Hana for the City of Toronto, ensuring effective system support and design implementation.
About the role
- serve as the technical lead and solution architect for our CRM platforms
- own the system design, configuration standards, and technical implementation of Salesforce Health Cloud, Sales Cloud, and related solutions
- translate business requirements into scalable, secure, and future-ready solutions
- collaborate with cross-functional teams (Commercial, Clinical Ops, Customer Support, Data/Integration, and IT Security)
- ensure platform performance, guide platform enhancements, and lead the technical delivery of a HIPAA-compliant CRM
- manage system architecture and technical design of Salesforce Health Cloud and Sales Cloud solutions
- define data models, object relationships, sharing rules, and platform integration patterns
- implement and optimize Flows, Process Builder, Custom Objects, Page Layouts, Validation Rules, and Permissions
- design secure, scalable, and performant integration architectures between Salesforce and adjacent systems
- coordinate platform releases, enhancements, and testing cycles
Requirements
- Bachelor’s degree (4-year) in Computer Science, Engineering, Information Systems, or related technical discipline preferred, or equivalent combination of education and experience
- 5+ years of experience as a Salesforce System Engineer, Technical Consultant, or Solution Architect
- 3+ years working directly with Salesforce Health Cloud and/or Sales Cloud in regulated environments
- Deep understanding of Salesforce declarative tools (Flows, Permissions, Object Model, Profiles, Sharing Settings)
- Experience integrating Salesforce with external platforms using REST/SOAP APIs, middleware, or file-based data loads
- Knowledge of Apex, SOQL, Lightning Web Components (LWC), and deployment tools (Change Sets, VS Code, DevOps Center, or CI/CD pipelines)
- Familiarity with Salesforce Connect, External Objects, data sync strategies, and error handling
- Experience in designing and optimizing data models for both B2B and B2C use cases
- Strong working knowledge of HIPAA and data privacy standards
- Experience supporting technology in med-tech, healthcare, or other FDA-regulated domains preferred
- Strong systems thinking, documentation skills, and the ability to break down complex requirements
- Ability to collaborate effectively with business users, architects, and technical partners
- Comfortable in fast-paced environments where flexibility and initiative are key
- Proven track record managing cross-functional projects and facilitating workshops or requirement sessions
- Comfortable working in Agile environments and using tools like Jira or Aha! for backlog and roadmap management
- Active Salesforce certifications (e.g., Platform App Builder, Advanced Administrator, Data Architect, or Integration Architect) are strongly preferred
Benefits
- automatic enrollment in 401k plan with a 6% company match and 100% immediate vesting
- capped out-of-pocket insulin costs
- GLP-1 coverage across all plans
- multiple medical plans through Aetna, including a 100% company-paid high deductible plan paired with employer HSA contributions
- vision and dental plans
- employer-paid short-term disability
- voluntary options like accident and pet insurance
- flexible PTO
- generous paid holidays
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Tech skills
Location requirements
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