LG
LLOYD Lifestyle GmbHSales Assistant
Sales Assistant ensuring customer satisfaction and managing store operations in a retail setting. Focused on inventory control, customer service, and teamwork in a shoe store.
About the role
- Define and implement the national sales strategy in alignment with global Commercial Excellence.
- Lead territory planning, quota setting, and target allocation.
- Support in-call performance through field visits and learning needs assessments.
- Use digital tools and CRM (Veeva) to track performance and drive insights.
- Stay abreast of market trends and dynamics to inform strategy and provide recommendations.
- Set direction and expectations for the KAM team to deliver results and grow key accounts.
- Create a high-performance, inclusive team culture built on integrity and accountability.
- Ensure regular field presence to coach and support KAMs in real-time engagements.
- Model compliant behavior in line with industry standards and internal policies.
- Design and execute a local incentive plan aligned with the Global Sales Incentive Program (GSIP).
- Communicate KPIs transparently and provide training on compensation structures.
- Track program effectiveness and recommend adjustments based on data analysis.
- Set clear performance goals at individual and team level.
- Accountable for driving optimal use of CRM (Veeva) and other digital tools across the team, in alignment with Global Commercial, to enhance data quality, planning, and reporting.
- Manage sales budgets efficiently to maximize ROI.
- Contribute to accurate sales forecasting in collaboration with local and regional stakeholders.
- Act as the primary liaison for cross-functional and senior leadership alignment.
- Promote a patient-centric mindset across all sales activities.
- Champion the implementation of global strategies for sales locally, ensuring alignment with business objectives while adapting to local regulatory and market requirements as needed.
- Collaborate closely with the Workers Council, where applicable, to enable successful and compliant rollout of global commercial initiatives and programs.
- Collaborate with Marketing and Medical functions to ensure cohesive execution of omnichannel strategies and effective use of KAM resources.
Requirements
- Bachelor's degree in a scientific or business field
- Desirable: Advanced degree (MS, PhD, or MBA)
- Advantage: Certified pharmaceutical representative (Pharma referent) according to AMG §72
- Experience in pharmaceutical Sales Management.
- Talent Management – solid demonstrable people leadership/management experience including the ability to lead, motivate and coach the team to achieve success.
- Cross-functional business leadership experience within sales or marketing.
- Strong team leadership with accountability and ability to coach, motivate, and influence cross-functional stakeholders.
- Excellent communication skills, both verbal and written.
- Proven experience in driving sales growth, managing budgets, and designing incentive programs.
- Solid understanding of the pharmaceutical industry, drug prescription process and prescription drugs distribution process in both Switzerland and Austria with demonstrated ability to work in multiple therapeutic areas and apply learnings to new, innovative areas.
- Proficient in CRM tools (Veeva), Excel, and digital engagement channels; proactive in adopting and implementing new digital solutions.
- Strong analytical and business planning capabilities.
- Customer and patient-focused, with the ability to translate insights into impactful strategies.
- High ethical standards, personal integrity, and a global mindset.
- Fluent in English; native in German, French and/or Italian is a plus.
Benefits
- Flexible benefits package
- Opportunities for learning & development through our varied programme
- Collaborative, inclusive work environment
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Location requirements
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