Closet Sales and Design Consultant working directly with homeowners through in - home consultations. Designing custom closet solutions and ensuring exceptional service throughout the process.
About the role
- Sales & Intake Manager driving client acquisition and managing intake operations in immigration law firm. Achieving revenue targets and ensuring seamless client experiences.
Responsibilities
- Drive client acquisition through inbound and outbound sales strategies.
- Develop and execute sales plans to meet and exceed monthly revenue targets.
- Manage and optimize the full sales pipeline, from lead generation to retention.
- Conduct consultations with potential clients to qualify cases and build trust.
- Create and present compelling proposals and fee agreements aligned with firm standards.
- Oversee the entire client intake journey, ensuring a high conversion rate from lead to signed client.
- Ensure accurate data collection, documentation, and case evaluation.
- Collaborate closely with legal teams for seamless case handoffs and communication.
- Maintain compliance with all legal and ethical requirements throughout the intake process.
- Lead, coach, and develop a team of intake specialists and sales representatives.
- Establish clear performance goals, conduct regular coaching, and maintain accountability.
- Host team meetings and training sessions to uphold client communication excellence.
- Track and analyze key performance indicators (KPIs).
Requirements
- Bilingual: English and Spanish required.
- 5+ years of sales management experience (legal services preferred).
- Proven record of exceeding sales goals and driving team performance.
- Proficiency with CRM systems (e.g., HubSpot, Clio Grow, Lawmatics).
- Strong understanding of legal ethics and client confidentiality.
- Exceptional communication, leadership, and analytical skills.
- Ability to work in a hybrid (remote + in-office) environment.
Benefits
- Flexible work arrangements
- Professional development opportunities
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
No Education Requirement
Location requirements
Closet Sales and Design Consultant working directly with homeowners to create custom storage solutions. Utilizing design software and providing exceptional customer service throughout the process.
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