HF
Senior Engineer serving as IT Architect for IT Process Automation. Leading automation initiatives and overseeing ServiceNow Discovery deployment across data centers.
About the role
- Serve as a vital liaison between business stakeholders and the technical team, mining business processes and translating business requirements into IT solutions.
- Responsible for the elicitation, analysis, and documentation of requirements, converting business needs into clear, achievable user stories and customer journeys.
- Assist with process discovery using process capture and mining tools, process mapping of the as-is to a to-be state, and support any mission-driven process transformation efforts.
- Perform process fit assessment, develop the value case, and identify mission and bot success metrics for the automation.
- Implement training sessions to boost automation adoption and enhance the team's understanding of Hyper-Automation based on past experiences.
Requirements
- Bachelor's degree with a minimum of 5 years of experience in business analysis roles, ideally within hyper-automation projects.
- Proven skills in understanding business needs, translating them into automation requirements, and coordinating with development teams to ensure solutions meet business goals.
- Excellent communication skills for conveying business requirements and providing training.
- Familiarity with Agile methodologies.
- Ability to apply Design Thinking to engage stakeholders.
- Ability to adapt to remote work arrangements.
- Passionate about customer mission and values.
- Ability to flexibly adapt to varying organizational structures.
- Recommended Certifications: UiPath Automation Business Analyst Certification, Certified Business Analysis Professional, Agile Certification.
Benefits
- Medical
- Dental
- Vision
- Basic Life
- Health Saving Account
- 401K/Matching
- Three weeks of PTO/Sick
- 11 Paid Holidays
- Pre-Approved Online Training
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Location requirements
CC
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