Hybrid Risk & Claims Coordinator

at Leavitt Group

• Job title: Risk & Claims Coordinator
• Job type: Full Time
• Experience level: Junior
• Salary: $23 - $27 per hour
• Degree requirement: High School Diploma
• Location requirements: Hybrid, Elk Grove, United States

About the role

• Risk & Claims Coordinator managing claims at Leavitt United Insurance Services. Supporting claims administration, client communication, and documentation for effective operations in a hybrid environment.

Responsibilities

• Claims Management: Enter new property and casualty claims into AMS 360, submit First Notice of Loss (FNOL) to carriers, and track claim progress from start to finish.
• Client Communication: Send claim acknowledgements, share updates, and ensure clients are informed every step of the way.
• Carrier Follow-Up: Work closely with carriers to obtain claim numbers, adjuster details, and ongoing status updates.
• Team Support: Assist with scheduling on-site visits, coordinating stewardship reports, and maintaining RAC documentation.
• Record Keeping: Keep client folders, calendars, and department systems organized and up to date.
• Presentation & Reporting: Help prepare PowerPoint decks, moderate webinars, and support RAC reporting and newsletter efforts.
• Special Projects: Support the RAC team with projects such as binder updates, claim reviews, and data gathering for pre-unit stat reviews.
• And More: Take on other duties as assigned — every day brings something new to learn.
• Occasional travel may be required.

Requirements

• Education: High school diploma or equivalent required.
• Experience: At least 1 year of agency experience or similar administrative experience preferred.
• Skills:
• Strong communication skills — you’re comfortable interacting with clients, carriers, and teammates.
• Detail-oriented and organized — you thrive on keeping systems and records in order.
• Proficient with basic computer programs (Word, Excel, AMS 360 experience a plus).
• Comfortable working independently and managing multiple priorities.
• Able to perform basic math for rates, ratios, and percentages.
• Licensing: Active CA Property/Casualty license required (or ability to obtain within 90 days of hire).
• Continuing Education: Commitment to ongoing learning and professional growth through industry training and CE requirements.
• Valid Driver’s License: Must have an acceptable driving record.

Benefits

• A people-first culture that values your growth and work–life balance—with hybrid and remote options available, for qualified candidates
• Ongoing training and career development opportunities including paid license renewal and continuing education
• The tools and support you need to succeed
• The chance to work with reputable carriers and a diverse book of business
• Recognition and rewards
• Attractive Benefits package, including 401k and wellness program that allow you to earn dollars toward your HSA account
• Vision, Dental, HSA/FSA, & Life Insurance
• Paid time off (vacation & sick time)