About the role

  • Active management of team resourcing on a daily and weekly basis, dealing with competing deadlines across a varied client base across global offices
  • Assigning resources in accordance with their availability, skillsets and previous experience, working with Client Services and department heads to manage their requirements
  • Overall responsibility for Salesforce (Certinia) resource management system including assigning resource to projects, creating all new projects and ensuring all staff are capturing correct timesheet information
  • Understanding our workforce and who we have available to book on projects
  • Monitor and managing employees' workload and capacity
  • Managing resource conflicts
  • Overseeing project timelines and workflow management to ensure risks around meeting deadlines are minimised
  • Ensure all booked resources (permanent and freelance) are in the system and work with HR to check contracts
  • Capacity planning across short, mid and long term, including making recommendations for longer term resourcing needs and supporting management with business cases
  • Submit all paperwork with regards to requests for additional resource
  • Work with other areas of the business to assess if resources can be shared (including offering spare capacity from Engage to other areas of Brave Bison)
  • Prepare reports from Certinia to help review the servicing of client accounts and overall utilisation of teams
  • Work with new business teams to understand potential resource requirements
  • Collaborate with HR regarding staff training needs and finance with regards to payroll and payments
  • Understanding of labour laws (in different markets) as well as resource management trends

Requirements

  • Previous experience as a project/resource manager essential
  • Able to perform under pressure, manage multiple tasks and to work to tight timescales
  • Experience using Salesforce (Certinia) or equivalent resource management tool to high standard
  • Critical thinking, analytical and forecasting skills
  • Proven Project Management skills and robust processes
  • Experience working in media production would be highly beneficial
  • Strong decision making, organisational, planning and problem solving skills with ability to identify and prioritise critical issues
  • Be a good communicator with strong relationship management skills
  • Great team player with the social skills to go with it

Benefits

  • Health insurance
  • Flexible work arrangements
  • Professional development
  • Equipment allowances

Job title

Resource Manager

Job type

Experience level

Mid levelSenior

Salary

Not specified

Degree requirement

No Education Requirement

Location requirements

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