Active management of team resourcing on a daily and weekly basis, dealing with competing deadlines across a varied client base across global offices
Assigning resources in accordance with their availability, skillsets and previous experience, working with Client Services and department heads to manage their requirements
Overall responsibility for Salesforce (Certinia) resource management system including assigning resource to projects, creating all new projects and ensuring all staff are capturing correct timesheet information
Understanding our workforce and who we have available to book on projects
Monitor and managing employees' workload and capacity
Managing resource conflicts
Overseeing project timelines and workflow management to ensure risks around meeting deadlines are minimised
Ensure all booked resources (permanent and freelance) are in the system and work with HR to check contracts
Capacity planning across short, mid and long term, including making recommendations for longer term resourcing needs and supporting management with business cases
Submit all paperwork with regards to requests for additional resource
Work with other areas of the business to assess if resources can be shared (including offering spare capacity from Engage to other areas of Brave Bison)
Prepare reports from Certinia to help review the servicing of client accounts and overall utilisation of teams
Work with new business teams to understand potential resource requirements
Collaborate with HR regarding staff training needs and finance with regards to payroll and payments
Understanding of labour laws (in different markets) as well as resource management trends
Requirements
Previous experience as a project/resource manager essential
Able to perform under pressure, manage multiple tasks and to work to tight timescales
Experience using Salesforce (Certinia) or equivalent resource management tool to high standard
Critical thinking, analytical and forecasting skills
Proven Project Management skills and robust processes
Experience working in media production would be highly beneficial
Strong decision making, organisational, planning and problem solving skills with ability to identify and prioritise critical issues
Be a good communicator with strong relationship management skills
Great team player with the social skills to go with it
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