Hybrid Resource Manager

at Brave Bison

• Job title: Resource Manager
• Job type: Full Time
• Experience level: Mid level, Senior
• Salary: Not specified
• Degree requirement: No Education Requirement
• Location requirements: Hybrid, Bangalore, India

About the role

• Resource Manager overseeing operations and team resourcing for Engage's global operations. Ensuring efficient project management and resource allocation in Bangalore with a focus on media production.

Responsibilities

• Active management of team resourcing on a daily and weekly basis, dealing with competing deadlines across a varied client base across global offices
• Assigning resources in accordance with their availability, skillsets and previous experience, working with Client Services and department heads to manage their requirements
• Overall responsibility for Salesforce (Certinia) resource management system including assigning resource to projects, creating all new projects and ensuring all staff are capturing correct timesheet information
• Understanding our workforce and who we have available to book on projects
• Monitor and managing employees' workload and capacity
• Managing resource conflicts
• Overseeing project timelines and workflow management to ensure risks around meeting deadlines are minimised
• Ensure all booked resources (permanent and freelance) are in the system and work with HR to check contracts
• Capacity planning across short, mid and long term, including making recommendations for longer term resourcing needs and supporting management with business cases
• Submit all paperwork with regards to requests for additional resource
• Work with other areas of the business to assess if resources can be shared (including offering spare capacity from Engage to other areas of Brave Bison)
• Prepare reports from Certinia to help review the servicing of client accounts and overall utilisation of teams
• Work with new business teams to understand potential resource requirements
• Collaborate with HR regarding staff training needs and finance with regards to payroll and payments
• Understanding of labour laws (in different markets) as well as resource management trends

Requirements

• Previous experience as a project/resource manager essential
• Able to perform under pressure, manage multiple tasks and to work to tight timescales
• Experience using Salesforce (Certinia) or equivalent resource management tool to high standard
• Critical thinking, analytical and forecasting skills
• Proven Project Management skills and robust processes
• Experience working in media production would be highly beneficial
• Strong decision making, organisational, planning and problem solving skills with ability to identify and prioritise critical issues
• Be a good communicator with strong relationship management skills
• Great team player with the social skills to go with it

Benefits

• Health insurance
• Flexible work arrangements
• Professional development
• Equipment allowances