Billing analyst managing bilingual invoicing at McCarthy Tétrault. Collaborating with national teams and handling client invoices in French and English.
About the role
- Business Analyst at Log,Lab working on analyzing and documenting public sector software requirements. Collaborating with various stakeholders to ensure project clarity and success.
Responsibilities
- Elicit, map and document requirements (functional and non-functional) through interviews, workshops and interactive sessions with stakeholders and end users.
- Act as a bridge between the business and development teams, ensuring understanding, alignment and clarity of requirements.
- Create and maintain specifications (user stories, use cases, flows/BPMN, business rules, prototypes).
- Support backlog refinement in agile teams, detailing items and clarifying the team's questions.
- Validate deliveries with clients (internal/external) and support QA/testing in verifying acceptance criteria.
- Perform impact analysis of changes and propose viable solutions for the business.
- Model processes (AS-IS/TO-BE) using BPMN, diagrams and use cases.
- Participate in agile ceremonies (daily, planning, review, retrospective), when applicable.
- Ensure versioning, traceability and updating of requirements throughout the lifecycle.
- Contribute to continuous improvement of requirement elicitation and documentation processes within the software factory.
Requirements
- University degree completed or in progress in Software Engineering, Information Systems, Computer Science or related fields.
- Experience in elicitation, analysis and specification (functional and non-functional) and in writing/validating user stories.
- Proficiency in use cases, UML (diagrams, flows), business rules and basic prototyping.
- Knowledge of Scrum and Kanban, with hands-on experience in backlog refinement.
- Experience with Jira, Azure DevOps, Trello, Confluence (and, when applicable, ServiceNow).
- Strong communication skills and ability to facilitate meetings with technical and business stakeholders.
- Basic knowledge of databases and programming logic.
- Knowledge of business process modeling (BPMN) and system modeling (use cases, sequence diagrams).
- Experience analyzing legacy systems and mapping integrations (APIs, distributed environments/microservices).
- Ability to communicate and build relationships with stakeholders, especially in environments with multiple actors and decision-making levels.
- Prior experience on public sector projects and an understanding of administrative processes applicable to the public sector is desirable.
Benefits
- Contractor (PJ)
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Tech skills
Location requirements
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