Responsible for ensuring compliance with FDA, European, and global requirements governing adverse event reporting
Assess the reportability status of incoming complaints associated with hip, knee, limb salvage, and robotic devices
Manage adverse event reporting activities
Collaborate with several post-market teams and support continuous improvement and efficiency projects
Review reports of customer complaints and assess them for MDR / MIR reportability
Ensure initial and follow up reports are submitted to Regulatory Agencies within required timelines
Partner with Quality Complaint-Handling personnel to assure the complaint records contain all required information
Support interactions with Regulatory Agencies as required
Review and analyze data for trending purposes
Track metrics on process timeliness and effectiveness
Participate in Post-Market Compliance initiatives
Requirements
Bachelor’s degree (B.S. or B.A.), preferably in Science, Engineering or related field
0–2 years of experience as a regulatory or quality professional in a regulated manufacturing environment
Ability to manage multiple tasks and meet deadlines
Experience with post-market MDR/MIR reporting
Applied knowledge of US and International Medical Device Regulations and Standards including but not limited to: FDA: CFR 21 Part 803 (MDR), and CFR 21 Part 820 (QSR), MEDDEV 2.12-1 (Guidelines on Medical Device Vigilance System), ISO 13485 (International Organization for Standardization)
Demonstrated ability to effectively work cross functionally with other departments including Operations, Product Development and Marketing and Quality.
Knowledge of manufacturing processes and demonstrated ability to advocate product excellence and quality.
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