Hybrid Regional Manager, Tasker Operations

Posted last month

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About the role

  • Manage the country Tasker Success Managers within the matrixed management framework and contribute actively to their development and progression
  • Directly manage two regional team members responsible for regional program execution, performance, and special projects
  • Set OKRs and provide regular feedback on team members’ performance; advise Success Managers on supply alignment plays and incentives
  • Grow and deepen the Tasker Success Books of Business to increase jobs, invoices, retention, and revenue
  • Define and set a strategy around European supply, including programs and initiatives leveraging global best practices with local nuances
  • Maintain metrics and analysis of team performance and provide regular reporting through written analysis and performance reports
  • In partnership with country Tasker Success Managers, track regional and local market analytics evaluating key health metrics
  • Work with Country Managers to ensure supply needs are met in each country and align Tasker Success activities with country plans
  • Collaborate with global Tasker Operations and cross-functional teams (Country Managers, Partnerships, Marketing, Product) to action on key market opportunities
  • Work with North American counterparts to inform global supply strategy and advance Tasker Success innovation
  • Support European markets to reach optimized maturity where supply and demand are self-fulfilling, achieving dominant market share and brand position
  • Reports to the Senior Director of Global Tasker Operations with matrixed reporting to the VP of Europe; this is a supervisory role

Requirements

  • A Bachelor’s degree in Business, Economics, Psychology, or a related field, or equivalent experience
  • 7+ years of experience in Operations, Supply Chain, Marketplace Operations, or similar fields, or a business unit with revenue and growth-based goals
  • At least 5 years of direct and indirect people management experience
  • Proficiency with data tools like Looker, Sigma, and/or SQL
  • Eligible to work in the UK; employer will not sponsor a visa for this role
  • Data-driven and strong data storytelling skills
  • Experience setting OKRs, measuring impact, and coaching teams
  • Strong cross-functional influencing and communication skills
  • Highly organized, detail-oriented, and customer-centric mindset

Benefits

  • Employer-paid health insurance
  • 401k match with immediate vesting for US-based employees
  • Generous and flexible time off
  • 2 company-wide closure weeks
  • Taskrabbit product stipends
  • Wellness, productivity, and education stipends
  • IKEA discounts
  • Reproductive health support
  • Hybrid work with regular in-person connection (2 days/week in London)
  • Benefits vary by country of employment

Job title

Regional Manager, Tasker Operations

Job type

Experience level

SeniorLead

Salary

£70,000 - £90,000 per year

Degree requirement

Bachelor's Degree

Tech skills

Location requirements

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