Regional Business Office Consultant overseeing business office processes for skilled nursing facilities. Leading training and ensuring compliance on billing and collections within the organization.
Responsibilities
Provide oversight and support for a group of skilled nursing facilities in relation to business office processes
Responsible for leading the training, education, and implementation of billing processes
Consulting and guiding assigned Business Office Managers
Monitoring billing and collection efforts
Audit and train Business Office employees on policies and procedures
Communicate and escalate risk items to leadership
Participate in continuous improvement efforts
Ensure timely and accurate billing and payments are received by designated timelines
Monitor for compliance of Internal Controls.
Requirements
Minimum of five years of experience managing a skilled nursing facility business office
Prior experience managing multiple skilled nursing facility business offices at once highly preferred
Extensive experience in billing and collections including Medicare, Medicaid, Insurance, Private Pay, and Medicaid Pending within long term care required
Proven experience developing and delivering training programs, workshops, or seminars
Bachelor's degree in Business Admin, Finance, Business, or a related field is required
Certified Professional Biller (CPB) or Certified Professional Medical Auditor (CPMA) certification preferred
Prior accounts receivable experience required
Must possess knowledge of Multistate Medicaid Pending, Recertification, and Authorizations
Experience with Managed Care billing and processes required
Knowledge of Resident Trust Fund processes required
Previous experience training and educating all levels of staff in person and remotely
Working knowledge of Point Click Care required
Excellent analytical, problem-solving, and decision-making abilities
Must be able to work well with others in a team environment
Proficiency in Microsoft Word, Excel, and Outlook required
Professional image in both appearance and behavior
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