Manager of Inside Sales leading and developing Direct Sales Representatives at Paysafe. Focused on achieving revenue growth and improving key sales metrics.
About the role
- Inside Sales Advisor at Redfin handling customer inquiries through various communication channels. Matching prospective clients with agents and guiding them through the buying/selling process.
Responsibilities
- You are the first voice of Redfin and responsible for earning a customer’s business by guiding them to the best solution
- You will work from a customer queue, handling live phone calls and inquiries created from the website and app
- Be an expert on all of Redfin’s real estate products and services and advise customers to clear next steps
- Match prospective customers with a local Redfin Agent for a home tour, buyer’s consultation, or listing consultation
Requirements
- Active real estate license required
- Previous inside sales experience preferred; will also consider customer service or real estate, or other sales experience
- Real estate transaction experience preferred
- Strong multitasking skills
- Clear and concise verbal and written communication
- Experience using a Customer Relationship Management (CRM) system is preferred
- Microsoft Office or Google Suite experience a plus
Benefits
- Three weeks of paid vacation, plus paid parental leave, sick leave & flex days
- Choose from various full-family medical, dental, and vision plans with low out-of-pocket expenses
- REALTOR association, MLS dues, and state license fees reimbursed
- 401(k) and Employee Stock Purchase Plan
- Comprehensive in-person and virtual training
- A management team invested in your growth and success
- Growth opportunities to move into other positions at Redfin (including management-level roles, if qualified)
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