PB
Associate in Intelligent Operations designing and delivering data - driven, technology - enabled solutions at Point B. Collaborating with clients to modernize business processes using automation.
About the role
- Complete key steps of the end-to-end ratings process for low and medium complexity jobs independently with pace and precision to meet customer needs.
- Support team priorities, including job processing, continuous improvement, and change management, with pace and quality to meet customer needs.
- Show proficient understanding of the end-to-end ratings process, SOPs, operating manuals, and standard work.
- Guide analysts and other business partners through the ratings process and support change management of improvement efforts.
- Voice continuous improvement needs, participate in problem-solving, and process improvement efforts to live the ROS mission and achieve the ROS vision.
- Connect key partners across Commercial, Data, Technology, and Compliance teams to solve business problems and participate in improvement efforts to meet customer needs.
Requirements
- A Bachelor’s degree is required.
- At least one year of applicable professional experience in operations or a client-facing role.
- Must be able to prioritize, multitask, and stay poised in a fast-paced, high-pressure environment while ensuring the highest quality output.
- Comprehensive English communication skills (Intermediate level reading, speaking, and writing) are required.
- Excellent interpersonal, written, and verbal communication skills with a particular focus on customer service are required.
- Must have the ability to work effectively and collaboratively with a variety of business partners in a team-oriented, global environment.
- A strong ability to guide and influence colleagues and stakeholders is required.
- Must be an adaptable self-starter who wants to take the initiative and drive tasks to completion with strong execution.
Benefits
- Health & Wellness: Health care coverage designed for the mind and body.
- Flexible Downtime: Generous time off helps keep you energized for your time on.
- Continuous Learning: Access a wealth of resources to grow your career and learn valuable new skills.
- Invest in Your Future: Secure your financial future through competitive pay, retirement planning, a continuing education program with a company-matched student loan contribution, and financial wellness programs.
- Family Friendly Perks: It’s not just about you. S&P Global has perks for your partners and little ones, too, with some best-in-class benefits for families.
- Beyond the Basics: From retail discounts to referral incentive awards—small perks can make a big difference.
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Location requirements
IA
Interpath AdvisoryOperations Manager
UK Operations Manager supporting UK service line leads in delivering strategy at fast - growing advisory firm. Driving efficiency and operational effectiveness within the UK business.
RE
Restaurant365Data Specialist – Operations Services
Operations Services Data Specialist assisting the Managed Services Operations team in maintaining data integrity and supporting daily operations with Restaurant365 software.
Loan Operations Manager overseeing mortgage portfolio management operations at TD. Managing staff, budgets, and improving processes within Loan Operations team.
JI
Jones Lang LaSalle Americas, Inc.Operations Supervisor
Operations Supervisor directing daily operations for building services in Detroit/Canton, MI. Leading field operations support and ensuring compliance and operational excellence.
SG
SOPHiA GENETICSDeal Desk and Commercial Operations Manager
Deal Desk and Commercial Operations Manager at SOPHiA GENETICS, managing contracts and collaborations for cancer and rare disease solutions. Driving proposals and process improvements in a hybrid work environment.
AG
ACA GroupOperations & Analytics Associate
Operations and Analytics Associate responsible for workflow management and support for ACA’s Managed Service Division. Tracking client deliverables and project scheduling in a team environment.
Associate Operations Correspondence Analyst part of the Operations Correspondence Templates team at Sun Life. Implementing and maintaining templates required for operational correspondence based on regulatory requirements.
SG
Sumitomo Mitsui Banking Corporation – SMBC GroupAssistant Vice President, Treasury Operations Services
Assistant Vice President in Treasury Operations Services leading department for Sumitomo Mitsui Banking Corporation. Supporting growth and compliance strategies for operational excellence in the banking sector.
Director of Asia Pacific Settlement Operations at Mastercard leading a team in daily payment processing and bank relationships. Ensuring operational excellence across settlements and liquidity management with 24/7 global support.