About the role

  • Perform failure analysis on electromechanical devices returned with alleged malfunctions utilizing design documentation, system log data, software tools, manufacturing lot records, and lab / bench equipment.
  • Generate complaint investigation reports, perform risk assessment and escalate any reportable and field safety issues.
  • Investigate internal nonconformances of components, assemblies, and manufacturing processes.
  • Collaborate with product development, software and manufacturing functions in analysis of product hardware and software failure modes.
  • Work with Customer Success team on creating troubleshooting guides, customer follow ups and communications related to alleged complaints and customer feedback.
  • Support development of methods and procedures for inspecting, testing and evaluating products.
  • Generate monthly complaint and nonconformances metrics and data analysis.
  • Support the quality processes for Management Review, Audits, CAPAs, and process improvements as needed.

Requirements

  • 1 - 4 years of experience in engineering or technical role
  • BS in Engineering (preferably Electrical or Biomedical)
  • Excellent problem-solving skills, including demonstrated application of structured problem-solving methods and tools
  • Strong interpersonal, and communication skills

Job title

Quality Engineer, Failure Analysis

Job type

Experience level

Junior

Salary

$90,000 - $110,000 per year

Degree requirement

Bachelor's Degree

Location requirements

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