Senior Analyst in governance of accesses ensuring critical access requests at Riachuelo. Responsible for data governance and risk control strategies in São Paulo.
About the role
- Quality, Compliance, and Training Professional at Siemens Healthineers responsible for audits and training sessions. Engaging with teams to ensure compliance in healthcare processes with a hybrid work model.
Responsibilities
- Respond to document and information requests for all internal and external audits
- Preform monthly RIC audits of 5 key internal controls related to order management processes
- Prep team for onsite audits (internal and external), including following up to ensure training is completed
- Conduct regular compliance audits by reviewing phone and email interactions to ensure quality, consistency, and adherence across all teams.
- Provide feedback and identify coaching opportunities for training
- Ensure all quality-controlled training documents are reviewed on a regular basis and kept up to date
- Use existing data from multiple sources to analyze and identify common trends amongst team members and host training sessions for an order management department focusing on processes, technology, and soft skills
- Work across multiple teams and collaborate to drive compliance and improve processes.
- assist with review and release of credit, debits, rebills, and DMCs as-needed
Requirements
- 3 to 5 years of related education and experience
- 2+ years of previous training experience
- Previous experience managing a quality program/audits
- Strong computer skills, knowledge in Windows applications
- Strong problem-solving skills
- Excellent verbal and written communication skills
- Strong organizational skills, able to multitask and prioritize tasks
- Able to work in a team environment, be flexible, reliable and supportive
- Minimal travel required
Benefits
- medical insurance
- dental insurance
- vision insurance
- 401(k) retirement plan
- life insurance
- long-term and short-term disability insurance
- paid parking/public transportation
- paid time off
- paid sick and safe time
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