Regulatory Project Manager managing CMC regulatory projects for a devices portfolio at GSK. Collaborating with teams across supply, technical, and quality to ensure regulatory compliance.
About the role
- Project Manager overseeing the planning and delivery of multi-site IT technology projects. Managing client onboarding, infrastructure upgrades, and ensuring quality in a client-centered environment.
Responsibilities
- Manage the full lifecycle of IT projects for clients, including multi-site deployments, migrations, upgrades, etc.
- Plan, schedule, and coordinate internal and/or external resources to ensure projects meet scope and quality standards
- Track and report progress across concurrent projects using ConnectWise Manage, Smartsheet, and any related/required tools
- Lead client onboarding and MSP transitions and coordinate with internal teams and external vendors for technology installations and site readiness activities, ensuring smooth handoffs and minimal disruption
- Serve as the primary client contact, providing regular updates, managing expectations, and resolving issues proactively
- Collaborate closely with engineering, service delivery, procurement, and field teams to align priorities and maintain project momentum
- Identify and manage project risks, documenting key changes, timelines, and deliverables
- Contribute to process improvement efforts and maintain accurate project documentation
- Represent the company professionally in all client and team interactions
- Other duties and tasks as assigned
Requirements
- Bachelor’s degree in Business, Information Technology, or related field; or equivalent work experience
- PMP, CAPM, or equivalent project management certification a plus
- ITIL experience or certification a plus
- 3–5 years of project management experience in an IT services or MSP environment preferred
- Proven track record managing multi-site deployments – projects with a focus on infrastructure upgrades and MSP clients preferred
- Experience coordinating with multiple cross functional teams with a preference for projects involving engineering, procurement, field, and third-party vendor teams
- Strong understanding of IT language and processes, including networking, cabling, servers, and end-user technologies
- Experience with ConnectWise Manage or similar PSA tools preferred
- Skilled in using Smartsheet or other project management software for planning and reporting
- Excellent communication and interpersonal skills, with the ability to manage client relationships and cross-functional collaboration effectively across all levels
- Exceptional organizational, problem-solving, and time management abilities
- Comfortable interpreting technical details and translating them into clear plans for non-technical stakeholders
- Proven ability to build trust, motivate diverse teams, and maintain composure in dynamic environments
Benefits
- Health care benefits (medical, dental, and vision)
- Paid time off (and public holidays)
- 401(k) retirement plan
- Life insurance
- Hybrid or remote work environment
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Tech skills
Location requirements
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