Hybrid Project Manager, Global Digital Product Presentation

Posted last week

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About the role

  • Manage and deliver digital projects on a local & global level
  • Coordinate day to day scope of eCom/WHS.com photo and video creation on a seasonal basis
  • Manage daily incidents to ensure Digital assets with errors are updated asap to drive conversion/sales and prevent returns (focus on imagery)
  • Report on KPIs for all studios and follow up to continuously improve so markets can go-live on-time to drive sales
  • Take into consideration the global Styleguide directions
  • Act as a contact in stakeholder and photo studio communication
  • Support with day to day business for increased requirements from key markets (focus on Asian markets)
  • As conflicts and escalations arise within projects, contribute to the identification of solutions and in their resolution in a timely and appropriate manner
  • Manage change within projects and ensure changes are smoothly and successfully implemented to achieve lasting benefits
  • Drive continuous improvement of products, processes or systems within the project scope
  • Monitor project variables (cost, effort, scope, etc.) against plan in order to implement corrective or preventive actions
  • Coordinate internal and external resources to support project execution
  • Ensure optimal allocation and utilization of team capacity
  • Manage vendor relationships on location, particularly for all shooting-related inquiries
  • Serve as the primary liaison for local stakeholders (markets include Japan, China, Hong Kong, South Korea)
  • Communicate effectively with sponsors and stakeholders throughout the project lifecycle
  • Resolve conflicts and escalate issues when necessary
  • Manage change processes to ensure smooth implementation and lasting impact
  • Share market insights regularly with internal teams and cross-functional counterparts
  • Monitor project costs and ensure alignment with committed budgets
  • Conduct engagement reviews and validate quality assurance compliance
  • Track key project variables (cost, effort, scope) and implement corrective actions as needed
  • Own budget responsibilities including forecasting and vendor cost management
  • Conduct all activities as a Single POC / Hub for product sample readiness among Japan local stakeholders (DC/Warehouse, Brand & Channel)
  • Lead sample delivery for production (ordering, tracking, etc) with the global Product Availability team
  • Handle customs-related sample issues and requests
  • Analyze data to monitor product availability and agency performance
  • Serve as main contact for photo studio sample coordination
  • Manage sample orders for the local “buy ready” range collaborating with local stakeholders (shipping, returning to DC, SAP transaction)
  • Maintain sample data in Cataligent and across any required internal systems (SAP, Power BI etc.)
  • Track, update, and respond to all sample-related queries for studio and local teams
  • Support incident-related sample management
  • Address sample queries from studio and regional stakeholders (Japan, China, Hong Kong, South Korea)
  • Coordinate seasonal product returns from the studio
  • Drive process improvements and cross-functional workflow optimization for sample management
  • Support the shift toward agile working models and facilitate adoption
  • Help shape the demand and delivery process within Digital Content
  • Collaborate with Analytics to build market-specific business cases
  • Recommend rollout priorities based on market potential
  • Partner with IT to develop platform capabilities aligned with business needs

Requirements

  • University degree in Business, Communication, IT, or related field
  • 5+ years of project management experience
  • 1–3 years working within relevant digital ecosystems
  • Experience in Finance is a plus
  • Proven ability to work with diverse stakeholders across functions and seniority levels
  • Strong analytical and numerical capabilities
  • Proficiency in MS Office (Word, Excel, PowerPoint)
  • Solid understanding of IT fundamentals
  • Fluent in English and Japanese, both written and spoken
  • SAP experience is a plus

Benefits

  • Health insurance
  • Retirement plans
  • Paid time off
  • Flexible work arrangements
  • Professional development
  • Willingness to travel domestically and internationally

Job title

Project Manager, Global Digital Product Presentation

Job type

Experience level

Mid levelSenior

Salary

Not specified

Degree requirement

Bachelor's Degree

Location requirements

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