About the role

Project Manager at Hiscox managing delivery of strategic insurance initiatives across finance, operations, and technology teams. Successfully aligning business strategy with technology delivery and compliance obligations.

Responsibilities

Lead end-to-end delivery of strategic insurance Projects, spanning payment system modernization, updates to customer/agent portals, regulatory change, and operational efficiency initiatives.
Translate business needs into project scope, ensuring alignment to enterprise strategy.
Manage inter-dependencies across multiple projects and workstreams, ensuring alignment with business priorities and enterprise goals.
Partner with business leaders, product owners, technology teams, and external vendors to ensure initiatives meet stakeholder expectations.
Facilitate steering committees, executive updates, and working group sessions, ensuring decisions are well-informed, and risks are visible.
Manage resistance, balance competing priorities, and create strong partnerships throughout the organization.
Manage Project budgets, forecasts, and financial tracking.
Align resourcing across internal teams, contractors, and vendor partners, ensuring optimal allocation.
Drive change management activities to ensure smooth adoption of new processes, systems, and tools across finance, claims, operations, and distribution.
Support communication, training, and readiness activities to prepare business users and external partners.
Capture lessons learned and implement improvements in Project governance and delivery practices.
Leverage data and metrics to measure value realization and enhance future delivery.

Proven experience (5+ years) in Project or portfolio management, preferably in the insurance or financial services industry.
Strong understanding of insurance business processes (policy administration, claims, billing, underwriting, distribution).
Familiarity with regulatory and compliance requirements in insurance (e.g., NAIC, state regulations, GDPR/CCPA for data).
Demonstrated success leading cross-functional teams and managing large, complex Projects with budgets >$5M.
Strong communication, facilitation, and stakeholder management skills.
Experience with Project governance frameworks, agile delivery models, and change management practices.
PMP, PgMP, SAFe, or equivalent certifications preferred.

Competitive salary and bonus (based on personal & company performance)
401(k) with competitive company matching
Comprehensive health insurance, vision, dental and FSA plans (medical, limited purpose, and dependent care)
Company paid group term life, short- term disability and long-term disability coverage
24 Paid time off days plus 2 Hiscox days, 10 paid holidays plus 1 paid floating holiday, and ability to purchase 5 PTO days
Paid parental leave
4-week paid sabbatical after every 5 years of service
Financial Adoption Assistance and Medical Travel Reimbursement Programs
Annual reimbursement up to $600 for health club membership or fees associated with any fitness program
Company paid subscription to Headspace to support employees’ mental health and wellbeing
Recipient of 2021 Cigna’s Well-Being Award for having a best-in-class health and wellness program
Dynamic, creative and values-driven culture
Modern and open office spaces, complimentary drinks
Spirit of volunteerism, social responsibility and community involvement, including matching charitable donations for qualifying non-profits via our sister non-profit company, the Hiscox USA Foundation