Hybrid Program Officer, Workforce Development

at Local Initiatives Support Corporation (LISC)

• Job title: Program Officer, Workforce Development
• Job type: Full Time
• Experience level: Mid level, Senior
• Salary: $69,290 - $86,612 per year
• Degree requirement: Bachelor's Degree
• Location requirements: Hybrid, Indianapolis, United States

About the role

• Program Officer for LISC promoting income and wealth building strategies and neighborhood engagement in Indianapolis. Overseeing community programs and partnerships to drive financial stability and local development.

Responsibilities

• Build partner capacity by supporting, developing, and expanding agencies and their efforts to design and deliver vertically-integrated career pathways that connect families with family-sustaining employment opportunities
• Support front-line career services staff by strengthening connections to wrap-around services, and brokering relationships with employers, and addressing employment inequities to improve career placement, growth, and mobility
• Lead the Community Fellows Program by recruiting host partners, supporting candidate outreach, facilitating cohort meetings, and coordinating professional development opportunities for Fellows
• Develop key indicators, monitor progress, evaluate site performance, and prepare qualitative and quantitative analyses of programs; track partner performance using internal data management systems
• Identify and address capacity gaps using evidence-based best practices
• Serve as LISC’s neighborhood liaison for assigned Quality of Life Plan area(s), representing LISC at local meetings and building relationships with resident leaders and partners
• Support implementation of the neighborhood’s Quality of Life Plan by aligning resources, facilitating collaboration, and advancing resident-driven priorities
• Explore opportunities to leverage LISC tools, programs, and investments to strengthen neighborhood plans and foster vibrant local economies
• Cultivate relationships with local funders and explore opportunities to align funding with Income and Wealth Building objectives
• Identify workforce funding opportunities and prepare proposals, applications, reports, presentations, and tours as required by funders, investors, LISC, and others
• Convene resources to provide or fund technical assistance, coaching, and support to promote Income and Wealth Building strategic goals
• Manage and coordinate grants/contracts with community-based partners and consultants through the lifecycle of the contract, including drafting program actions, processing disbursements, overseeing program activity, monitoring performance, and completing narrative and financial reporting requirements
• Collaborate with Executive Director on preparing annual workplan and budget for Income and Wealth Building program
• Participate in peer-to-peer learning opportunities with other LISC markets and coordinate site visits as appropriate
• Attend professional development workshops, trainings, and other community events that align with individual and program goals
• Provide content for Communications efforts to highlight program impact, achieved milestones, and other external-facing information on the Income and Wealth Building portfolio
• Provide input and support improvements to the local office’s organizational administrative systems and processes (e.g., new hire onboarding, grants/contracts administration, team delegation)

Requirements

• Bachelor’s Degree (or the equivalent) from an accredited college or university. Master’s degree or requisite relevant work experience.
• Minimum of 5 years’ experience in urban planning, workforce development, community development, and/or other relevant field work in neighborhoods.
• Commitment to an inclusive, community-based, resident-driven model of community planning and decision-making that strengthens Indianapolis neighborhoods.
• Experience delivering and overseeing workforce programming for low-wage and underemployed workers, with the ability to respond to regional employment needs, identify career pathways, and engage employers on talent development strategies.
• Ability to design, implement, and adapt programs that advance workforce, leadership development, and neighborhood priorities in partnership with stakeholders.
• Exceptional organizational skills with the ability to manage multiple projects, balance competing priorities, and meet deadlines.
• Identifies challenges, reviews related information and data, and develops solutions that balance multiple perspectives.
• Listens, speaks, writes, and facilitates effectively to build trust with team members and partners, and clearly convey information for different audiences.
• Builds positive relationships and works collaboratively with residents, community organizations, employers, funders, and civic leaders.
• Ensures information is complete and accurate, delivering high-quality work on time.
• Weighs the costs and benefits of alternatives and exercises sound judgment to reach optimal outcomes for residents and partners.

Benefits

• Medical, Dental, Vision Coverage: Comprehensive health plans for you and your family's well-being;
• Disability Insurance: Long-term and short-term coverage for peace of mind;
• Retirement Savings: Secure your future with our 401(k) and 403(b) plans;
• Generous Holidays: Enjoy ample time off to recharge and celebrate;
• Vacation, PTO, and Sick Days: Take advantage of flexible time-off policies to maintain work-life balance;
• Tuition Assistance: Pursue your educational goals with support from our tuition assistance program;
• Referral Program: Earn rewards for referring qualified candidates to join our team;
• Professional Development Opportunities: Grow and advance in your career with access to ongoing training and development programs tailored to your goals.