Hybrid Program Manager, Service Commercial – Software

Posted 3 weeks ago

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About the role

  • Lead go-to-market planning and chart strategic direction for assigned portfolio
  • Leverage customer insights and market trends to inform business decisions
  • Design and execute programs to drive revenue, margin growth, and customer retention
  • Define effective service positioning, pricing, and promotion in partnership with local teams
  • Analyze customer insights and market trends to uncover opportunities for service innovation and differentiation
  • Own the Go-To-Market (GTM) plan for your portfolio
  • Develop and implement sales enablement initiatives such as training, tools, marketing collateral, and customer outreach programs
  • Monitor, analyze, and report on key performance indicators
  • Champion best practices by identifying and recommending high-impact initiatives
  • Provide strategic input to the region’s product marketing plans and product lifecycle management campaigns
  • Collaborate with other teams to analyze opportunities for improvement, overcome resource or process barriers

Requirements

  • Bachelor’s degree in IT, Business, Marketing, or a related discipline
  • Minimum of 10 years’ experience in product or service marketing within the high-tech B2B software sector
  • Proven ability to manage complex programs that drive commercial growth and customer engagement
  • Energetic, self-motivated, detail-oriented, and a natural team player
  • Strong customer-centric mindset with a collaborative and proactive approach
  • Excellent interpersonal, verbal, written, and visual communication skills, with a strong command of English
  • Background in healthcare technology, high-tech IT infrastructure, healthcare IT, or software companies preferred
  • Candidates with prior experience in cloud solutions such as Software-as-a-Service (SaaS), Platform-as-a-Service (PaaS) and (IaaS) markets will have an edge
  • Hands-on experience in digital marketing will be an added advantage
  • Knowledge, experience and understanding of working within the Asia Pacific markets
  • Able to communicate effectively with people from different levels, and across different functions
  • Willing to travel

Benefits

  • Global community that celebrates diversity and individuality
  • Resources and flexibility to foster professional and personal growth
  • Equal opportunity employer, welcoming applications from individuals with disabilities

Job title

Program Manager, Service Commercial – Software

Job type

Experience level

SeniorLead

Salary

Not specified

Degree requirement

Bachelor's Degree

Tech skills

Location requirements

HybridSingapore

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