Senior Digital Product Manager leading strategy and execution of web and mobile digital products for American Family. Collaborating with cross - functional teams to enhance customer and agent experiences.
About the role
- Product Owner focusing on POS systems integration and backlog management at ABC Fitness. Collaborating with cross-functional teams to enhance checkout experiences.
Responsibilities
- Own, refine, and prioritize the Team Backlog based on business value, stakeholder needs, and program priorities.
- Clearly define user stories and acceptance criteria to guide the development team.
- Lead sprint planning, story refinement, and backlog prioritization with development teams.
- Validate delivered stories, ensuring they meet business, compliance, and technical requirements.
- Collaborate with Product Management, System Architects, and stakeholders to ensure seamless delivery.
- Ensure features meet PCI DSS, NACHA, card-network rules, and data privacy standards.
- Monitor key technical metrics (SLOs, observability, release readiness) and ensure continuous improvement.
- Contribute to the design and delivery of POS APIs, SDKs, event contracts, and documentation to make extensions and integrations simple.
- Ensure integration flows are developer-friendly, consistent, and well-documented.
- Ensure delivered increments meet quality standards and business outcomes.
Requirements
- 7–10+ years of experience as a Product Owner, Business Analyst, or similar role.
- Experience in POS, retail, or in-person commerce systems at scale.
- Strong understanding of Agile/Scrum/SAFe practices and iteration planning.
- Familiarity with developer-facing platforms (APIs/SDKs, webhooks, event contracts, documentation).
- Ability to break down complex requirements into clear user stories and backlog items.
- Experience working with Agile planning and tracking tools (e.g., Jira, Confluence, Azure DevOps) and collaborating across engineering, operations, support, finance, and GTM teams.
Benefits
- Time Off – with our open PTO policy, we offer flexibility in how and when you take PTO!
- Days of Disconnect – once a quarter, we take a collective breather and enjoy a day off together around the globe.
- Parental & Pawternity Leave – we offer leave for when your family grows by two feet or four paws!
- Best Life Perk – we are committed to meeting you wherever you are in your fitness journey with a quarterly reimbursement
- Medical/Dental/Vision coverage
- EAP – we get you help when you need it. Period.
- Premium Calm App – enjoy tranquility with a Calm App subscription for you and up to 4 dependents over the age of 16
- And more! – so many benefits we couldn’t even fit them all here!
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