Infrastructure Product Manager at Cloudflare managing stakeholder requirements and developing long-term vision for infrastructure platforms. Ensuring world-class reliability and efficiency through process improvements.
Responsibilities
Develop the platform vision for your area. Ensure that it aligns with the overall product and company vision.
Evangelize the vision so that all stakeholders are aligned, have context and understand where we are going.
Represent the customer. Be the champion and voice of customers. Build intimate, personal customer relationships. Bring the customer's voice into the creation process.
Measure success. Own the measures used to define success for your product. Success measures must be defined at the inception of a product and tracked throughout its lifecycle. Make measures visible to all stakeholders and interpret them into actionable conclusions and new hypotheses.
Manage the roadmap. Make tough tactical prioritization decisions while helping the company think long-term. Build trust with stakeholders by maintaining an understandable, accurate roadmap.
Author use cases and prioritize requirements. Translate market observations and customer feedback into a prioritized product backlog. Author use cases based on specific real-world product applications and extrapolate detailed product requirements for the scenarios.
Collaborate across teams. We win or lose as a team. Product managers play a critical role in creating alignment between engineering teams and stakeholders. A collaborative attitude is essential to the job.
Develop new opportunities. With your finger on the pulse of the market, the customers and the engineering teams, you are uniquely positioned to discover and develop new opportunities.
Requirements
Experience presenting new products and features to customers
Strong customer and stakeholder empathy
Exceptional communication, presentation, organizational and analytical skills
Demonstrated ability to lead, drive consensus and deliver in a matrix organization with multiple stakeholders
Must be able to define and manage complex process and/or product issues of a broad scope using independent judgment
Ability to communicate complex technical concepts to all audiences
Domain expertise in networks, distributed network applications, distributed systems, and real-time applications with heavy network reliance.
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