Product Designer focusing on user research for Love Finance's platform squad. Leading end-to-end research activities and influencing product decisions through insights.
Responsibilities
Leading end-to-end user research: discovery interviews, usability testing, surveys, diary studies, whatever it takes to uncover real needs.
Turning messy insights into clear themes, frameworks, and actionable recommendations that shape what we build.
Partnering closely with the Product Director to define priorities and ensure decisions are backed by evidence.
Running lean experiments to validate ideas quickly before we invest in full builds.
Sharing findings with clarity, bringing the voice of the user into every squad conversation.
Supporting with design artefacts (flows, wireframes, prototypes) where needed, but keeping research as your main focus.
Requirements
Strong background in UX/Product Research (whether you call yourself a Product Designer, UX Designer, or Researcher).
Experience planning and running a wide range of qualitative and quantitative studies.
A track record of turning research into insights that drive real product decisions.
Confidence in working autonomously, but also great at bringing the squad along on the journey.
Comfortable working lean – enough structure to stay rigorous, but always fast-moving and pragmatic.
Bonus if you’ve worked on platform-heavy or B2B products, but not essential.
Benefits
You’ll be the research champion in the squad – shaping direction, not just validating solutions.
A genuine chance to influence product strategy through evidence, not assumptions.
Lean ways of working: lightweight processes, fast iterations, and plenty of autonomy.
A supportive squad where your insights won’t be ignored.
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