Hybrid Procurement Operations Analyst

at Mixpanel

• Job title: Procurement Operations Analyst
• Job type: Full Time
• Experience level: Mid level, Senior
• Salary: Not specified
• Degree requirement: Bachelor's Degree
• Location requirements: Hybrid, Bangalore, India

About the role

• Procurement Operations Analyst ensuring efficient acquisition of goods and services for Mixpanel. Managing vendor relationships and overseeing procurement processes for seamless operation.

Responsibilities

• Serve as the primary point of contact for vendors, guiding them from onboarding and document collection (W-9s, banking info) through to partnering with Accounts Payable to resolve payment inquiries and discrepancies.
• Manage the daily procurement request queue from intake to completion, ensuring requests are accurate and moving forward without delay, while proactively monitoring for bottlenecks to improve overall cycle times.
• Act as a trusted advisor to internal teams by assisting them through the procurement process, while also providing first-line system support for both internal users and external vendors.
• Collaborate with vendors and internal partners (Legal, IT Security, Finance) to track critical documents like Statement of Works and security reports, ensuring seamless communication and handoffs throughout the procurement lifecycle.
• Maintain meticulous data accuracy for all requests, contracts, and vendor records within the procurement system, and assist in generating reports on key metrics to provide insights to the team.
• Proactively analyze request trends and system data to identify and act on opportunities for process improvements, automation, or clearer guidance for all stakeholders.

Requirements

• A Bachelor’s degree and a minimum of 3 years of related experience in procurement, accounts payable, or a similar operational role.
• Hands-on experience with procure-to-pay (P2P) systems (e.g., Coupa, Zip, Ironclad).
• Exceptional organizational skills and a strong commitment to accuracy and detail.
• Proven ability to work on problems of moderate scope where analysis of situations or data requires a review of a variety of factors.
• Excellent communication and interpersonal skills, with the ability to build productive working relationships with both internal and external partners.
• A proactive, problem-solving mindset and the ability to work independently on daily tasks.

Benefits

• Comprehensive Medical, Vision, and Dental Care
• Mental Wellness Benefit
• Generous Vacation Policy & Additional Company Holidays
• Enhanced Parental Leave
• Volunteer Time Off
• Additional US Benefits: Pre-Tax Benefits including 401(K), Wellness Benefit, Holiday Break