Prozessanalyst optimizing operational processes at regiocom, the largest service provider in the German energy market. Involves designing new processes and supporting operational improvements with analytical tools.
Responsibilities
Ongoing monitoring and optimization of operational processes in the front and back office
Designing new processes for operational activities
Preparing requirement specifications to improve operational processes
Providing support during escalations in the front and back office, offering recommendations and workarounds through efficient use of available tools
Requirements
Degree in a technical or scientific field, or equivalent training with relevant professional experience
Enjoys interacting with people
Strong communicator and enjoys working in a team
Excellent analytical skills and strong ability to abstract and conceptualize processes
Self-motivated with a structured approach to work
Knowledge of core processes in the liberalized energy market, SAP IS-U, S/4HANA, and experience with SQL queries
Good knowledge of common MS Office applications
Business-fluent German, both written and spoken
Benefits
Option to work from home after an initial onboarding period
Financial contribution toward a Deutschlandticket or job ticket
Company bike (bicycle leasing)
Free car and bicycle parking on site
Training and development opportunities (e.g., e-learning platform)
24/7 group accident insurance
Company pension scheme
Free fitness activities with an in-house health/fitness trainer
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