Own all privacy advising of Zendesk’s Marketing, HR, IT, and Sales departments – Zendesk’s “data controller” activities
Manage our privacy program with respect to these activities, including keeping our Privacy Notice sharp and up to date, meeting all consent and cookie/tracking requirements, maintaining our Binding Corporate Rules and Data Privacy Framework certifications, and supporting data subject requests
Provide short, memorable training not just for the sake of legal compliance, but to educate and orient the company around smart data practices for the AI era
Conduct cogent privacy impact assessments, including on new vendors engaged by your clients
Execute to uphold our privacy program while mitigating legal risks
Requirements
5+ years of in-house or law firm experience, preferably at a globally distributed technology company
A law degree and qualification to practice law in an EU jurisdiction
Experience advising Marketing teams holistically – not only with respect to privacy risks, but also consumer protection considerations
Experience advising on AI safety or bias laws in the hiring and employment contexts
Experience advising on global privacy issues, including under the GDPR, anti-spam laws like TCPA, cookies regulation, and U.S. State privacy laws (CCPA, etc.)
A proven track record of turning complex laws into simple, actionable tasks, and executing on projects with a single-owner mentality despite encountering uncertainty or challenges
A persistent self-starter with a proactive and adaptable mindset, able to prioritize and manage multiple projects in a fast-paced environment while effectively adjusting strategy in response to shifting priorities, legal developments, and evolving risk tolerance
Strong written and oral communication in English (other languages are a plus) and interpersonal skills, with the ability to work effectively autonomously and with cross-functional teams
Desire to roll up your sleeves and apply a growth mindset: no task is too big or too small, all are opportunities to learn.
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